Jayco Legacy Fifth Wheel 2009, Руководство пользователя

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SECTION 1
WARRANTY & SERVICE
3
(your selling dealer can assist you in
locating any required component model or
serial numbers).
•
You must ensure the procedures for
obtaining warranty repair are followed
properly. It is your responsibility and
obligation to return your RV to your selling
dealer for warranty service repair.
•
As the owner of the RV, you are
responsible for regular and proper
maintenance performed in accordance
with this manual and the vendor manuals.
Regular and proper maintenance will help
prevent conditions arising from neglect
that are not warrantable.
•
As with your other personal belongings, it
is important to protect yourself and others
with insurance coverage. Your insurance
agent can assist you in obtaining the
appropriate insurance coverage for
personal liability, theft, collision, property
damage, etc.
D
EALER
R
ESPONSIBILITY
At the time of sale of the new RV, your selling
dealer is expected to:
•
Deliver your recreation vehicle in the best
condition possible. Your RV must pass the
dealer’s pre-delivery inspection (PDI),
including all systems tests.
•
Provide you with orientation of the RV, its
systems, components and operation.
•
Ensure you receive the Warranty Packet.
Your selling dealer can assist you in
completing the vendor warranty cards or
registrations, and locate any required
component model or serial numbers.
•
Request that you read all warranty
information and explain any provision not
clearly understood.
•
Complete and return the “Warranty
Registration and Customer Delivery Form”
to Entegra Coach within 10 days of
delivery to activate the applicable
warranty coverage.
The Legacy Limited Warranty is activated
only after Entegra Coach receives a signed
and dated “Warranty Registration and
Customer Delivery Form” from your selling
dealer.
S
UGGESTIONS
F
OR
O
BTAINING
S
ERVICE
The independent dealers authorized to sell
Entegra Coach RVs are also there to provide
service after the sale. We work closely with
them in an effort to keep you satisfied. To
help ensure your dealer provides the level of
service you expect, here are some
suggestions we would like to make:
Contact your dealer at once… Do not wait
until you are ready to use your RV. Your
dealer may not be able to service it
immediately and/or the repair may require
parts be ordered. The dealer’s service
department is busiest on Mondays, Fridays
and before the holidays.
Prepare for the appointment… If you are
having warranty work performed, be sure to
have the right papers with you. Take your
warranty folder and have your vehicle
information available. Not all the work to be
performed may be covered by the warranty;
discuss additional charges with the dealer’s
service management.
Prepare a list… Provide your dealer with a
written list of specific repairs needed. It is
important that you provide any vehicle repair
history to the dealer’s service manager. Keep
a maintenance log of your RV service history.
This can often provide a clue to the current
issue.
Be reasonable with your requests… If you
leave a list with several items and you need
your RV returned back by a specific time,
discuss the situation with the dealer’s service
management and list your items in order of
priority. This may include making a second
appointment for work not completed or parts
that the dealer may need to order.
Don’t expect to look over the technician’s
shoulder…
Please do not be offended if you