SUNRISE LIMITED WARRANTY
MK-100074 Rev. B
6
J A Y CU SH I O NS
JAY GS CUSHION WARRANTY
Every JAY GS cushion base is guaranteed to be free from defects in
materials and workmanship for a period of 24 months from the
date of purchase, provided normal use. Should a defect in materials
or workmanship occur within 24 months from the original date of
purchase, Sunrise Medical will, at its option, repair or replace it
without charge.This warranty does not apply to punctures, tears or
burns, nor to the cushion’s removable cover.
The removable outer cover is guaranteed to be free from defects
in materials and workmanship for a period of six (6) months from
the date of purchase, provided normal use. Should a defect in
materials or workmanship occur within six (6) months from the
original date of purchase, Sunrise Medical will, at its option, repair
or replace it without charge.
JAY Flow Fluid Pad
Consult your healthcare professional for proper fitting and use,
and read the following statements carefully:
Fluid Pad Policy
If a Clinician, Certified Rehab Professional or Authorized Sunrise
Medical Supplier has determined that the fluid volume is inappro-
priate or the original purchaser, Sunrise Medical, during the war-
ranty life of the product, will replace the fluid pad free of charge.
Requests must be submitted by an authorized Sunrise Medical sup-
plier.
• The fluid in this cushion may lose volume over time.
• Volume loss in this cushion may result in bottoming out the
cushion.
• Monthly, during routine cleaning and inspection, check this cush-
ion for bottoming out (see instructions under “checking for bot-
toming out” in the warranty use and care guide) and any fluid
inconsistencies, If the fluid is firmer in one area simply knead it
back to its original consistency.
• If bottoming out occurs discontinue use of this cushion and contact
your healthcare professional. If further assistance is necessary
Contact Sunrise Medical Customer Service at 1-800-333-4000
Claims and repairs should be processed through the nearest
authorized supplier. Except for express warranties made herein, all
other warranties, including implied warranties of merchantability
and warranties of fitness for a particular purpose are excluded.
There are not warranties which extend beyond the description on
the face hereof. Remedies for breach of express warranties herein
are limited to repair or replacement of the goods. In no event
shall damages for breach of any warranty include any consequential
damages or exceed the cost of non-conforming goods sold.
For goods provided by Sunrise Medical Pty Ltd in Australia, our
goods come with a guarantee by Sunrise that cannot be excluded
under the Australian Consumer Law. You are entitled to replace-
ment or refund for a major failure & for compensation for any other
resonable foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable
quality & the failure does not amount to a major failure. The bene-
fits to you given by this warranty are in addition to your other
rights & remedies under a law in relation to the goods to which
the warranty relates.
Record your serial number here for future reference:
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