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Maxor Operator’s Manual
5-9
TR O U B L E S H O O T I N G
Bluetooth® Problems
Can’t find Bluetooth.
Causes
Solutions
The receiver’s Slot 3 is
turned off.
Connect your receiver and a computer using an RS232 cable (see
“Connecting the Maxor and a Computer” on page 2-9).
Click Configuration->Receiver ->General.
In the Turn on/off Slots area, enable the Slot 3 (B) check box.
The Bluetooth® module
is linked with another
device.
Close the connection with the device, then connect to your
receiver.
The Bluetooth®
module’s processor is
overloaded.
Put your receiver in Zero Power Mode. See “Zero Power Mode”
on page 4-19 for details.
Press and hold the Reset key for about one second to return the
receiver to normal mode.
Re-connect to the Bluetooth® module.
The receiver does not
have a Bluetooth®
module.
Contact your dealer to purchase a Bluetooth® enabled receiver.
Open COM# port failed: Access is denied.
Causes
Solutions
Another application uses
the computer port
dedicated for connection.
Close the application, then re-connect.
Connect the receiver via another, unused computer port.
After searching for available devices, none are discovered.
Causes
Solutions
The receiver is not
receiving power.
Check that the receiver is getting power and is turned on.
Check that the power cable is attached to the port marked
“PWR”.
Unplug the cable, then securely and properly reconnect it to the
receiver.
If the power cable is damaged, contact your Dealer to purchase a
new cable.
The receiver’s Slot 3 is
turned off.
Connect your receiver and a computer using an RS232 cable (see
“Connecting the Maxor and a Computer” on page 2-9).
Click Configuration->Receiver->General.
In the Turn on/off Slots area, enable the Slot 3 (B) check box.
Error Message
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