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For Additional Support Call: 866.393.4202 or Email: [email protected]
Elevate carts feature adjustable device bays with multiple configuration options. Use the guides below to determine which hole pattern to use.
To remove dividers, push in and upward on the front of the divider and guide it out of the slot in the tray. To install the dividers, simply place the tall side of the
divider into the rear slot first, then push in and downward to get the other side into the front slot.
32 DEVICE PATTERN
Best for devices up to 1” wide.
24 DEVICE PATTERN
Best for devices up to 1.25” wide.
20 DEVICE PATTERN
Best for devices up to 1.5” wide.
Adjusting Device Bay Dividers
Trouble-Shooting
Always start troubleshooting with a simple reboot
Unplug and replug the power cord. When the cart
is connected to power, the LEDs will change color
based on the power draw of connected devices (see
light indication).
Single Port or Device Issue
Ensure that both of the cable ends plug into the cart
and the device correctly.
If there is still no charge, disconnect the device from
that port (A) and plug into another port (B). If it is still
not charging, it may be an issue with the device.
If charging begins when using port (B), exchange the
cable from port (B) to port (A). If it begins to charge,
the cable (A) is defective and will need to be replaced.
Entire Charging Hub/Shelf Issue
Check the back of the charging hub to see if the cart’s
power cable is plugged in and connected correctly.
The easiest way to access the AC power cable is to
remove the (right) back panel of the cart.
When the cart is powered back on, the LED lights will
begin to illuminate.
Remove/Replace USB-C Cables
Each shelf may be secured with up to three screws.
Remove all screws with the supplied Torx key.
Open the tray lid. Unplug the cables from the USB-C
ports and route them through the cable track.
Reverse the process to replace a cable.
Lid Security Screws
