Japan Radio Co. NKG-84, Инструкция по эксплуатации

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Chapter 6 After-Sales Service
◆ When Requesting Repair
(1) If you suspect that a problem has occurred, take the appropriate remedial action after completing the following
diagnostic :
a) Check the rear terminal board of the equipment for loose or disconnected cables.
b) Check that the required voltage is supplied to the power input terminals on the rear terminal board of the
equipment. The required voltage ranges from 10.8 to 35.0 VDC.
c) Check the equipment interior for blown-out fuses.
d) Check for loose or disconnected cables between the internal components of the equipment.
(2) If the above checks uncover any abnormalities, stop operations of the printer immediately after that contact our
dealer, service representative or JRC sales.
• Repairs within the warranty period will be performed free of charge in accordance with the provisions of the
relevant specification.
• After the expiry of the warranty period, if the corresponding function can be restored by repair, out-of-warranty
repairs will be performed at your request. Please note that this repair is not free of charge.
• When requesting repair, give the following information to the service:
- Product name, model number, date of manufacture, and serial number
- How and why the trouble occurred
q
The nature of the problem, and what happened as a result?
w
The state or type of operation when the trouble occurred?
e
Installation status of the equipment when the trouble occurred? (conditions of wiring, electrical
grounding, and so on).
r
Was any unusual or abnormal condition observed during operation before the trouble occurred?
- Name, address, and phone number of your company or institution, and your name
◆ Optional Maintenance Checks
Over a period of time, the performance of various components will deteriorate. The actual rate of deterioration
will vary according to the operating conditions and environment. It is therefore recommended for your
equipment to undergo optional maintenance and servicing in addition to your own checks.
Please contact your dealer or JRC sales or service representative for optional services.
A Fee is charged for these services.
If you have any questions about after-sale services, please contact your dealer or JRC sales or service
representative.
◆ JRC Sales/Service Representative
See the List of JRC Product Dealers and JRC Sales/Service Representatives at the end of this manual.