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 Page 49

Troubleshooting

You can correct many problems on your own. If you need additional help, contact your local, authorized 

Janome retailer who supports you and your machine.

First check the following:
1.  The AC power cord is properly connected (at both ends) and the power switch is turned on.
2.  Confirm that all cables are properly seated into their connections.
3.  Turn off the machine completely. Wait for at least ten seconds and then turn it back on.

If the above checks do not solve the problem, refer to the information below.

 

Skipped Stitches

Corrective Measure(s)

The needle is damaged, dull, 

bent, or installed improperly

•   

Replace the needle often, normally once or twice per day for 

continuous quilting or at least once per quilt. Use only the 

recommended needle system.  

•   Always change the needle if the needle has struck any hard 

object such as a pin. The tip of the needle can become 

damaged or burred, resulting in fabric damage, as well as 

skipped stitches, thread breakage, or shredding. 

•   Always change the needle if it has been hit, bumped or pulled 

off center while maneuvering the machine over the quilt. 

A slightly bent needle can be a major cause of skipped 

stitches.

Incorrect needle size

•   Use the proper size needle for the job. Start with matching 

the needle size with the thread; consult the chart on your 

Quilt Maker 15 Quick Reference Card. Some battings and 

fabrics used in quilting may require a larger size needle.  

•   You will need to experiment to determine which works best 

with  your combination of fabric, thread, and batting.

Fabric is too tight on the frame

•   

Loosen the fabric tension on the frame. Fabric that is 

tensioned too tightly causes the fabric to bounce while 

quilting. This can result in skipped stitches. 

Thread tension too tight

•   Check bobbin case tension and then check top thread 

tension. For more information about adjusting tension, see 

Bobbin and Bobbin Tension in the Using Your Machine 

section of this manual.

Improper threading

•   Ensure that the machine is threaded correctly. Refer to your  

Quilt Maker 15 Quick Reference Card if needed. 

Содержание Quilt Maker 15

Страница 1: ...15 Quilting Machine INSTRUCTION MANUAL...

Страница 2: ...bsite offers tutorials quilting patterns videos and more educational materials for your Quilt Maker 15 Remember if you ever have questions your local Janome Dealer can help you For general questions p...

Страница 3: ...ing with the Quilt Maker 15 31 Preparing to Quilt 31 Free Motion Quilting 33 Updating the Quilt Maker Software 33 Machine Maintenance 34 Clean and Oil Your Quilt Maker 15 34 Maintenance Schedule 35 Qu...

Страница 4: ...Quilt Maker 15 should only be used indoors away from moisture The Janome Quilt Maker 15 should not be stored or used in extreme temperatures Use the Janome Quilt Maker 15 only for its intended use as...

Страница 5: ...al Specifications The Janome Quilt Maker 15 utilizes high tech electronics and an innovative touch pad user interface to offer greater functionality and ease of operation to home quilters than ever be...

Страница 6: ...n equipmentgrounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances DANGER...

Страница 7: ...sory 4 Machine encoder connector 5 Machine encoder 6 Laser pin optional accessory 7 Front handlebars 8 Front display 9 USB port Close up View of Needle Area 10 Presser bar 11 Presser bar jam nut 12 Ho...

Страница 8: ...Take up spring 28 Top tension assembly 29 Thread stirrup 30 Take up lever 31 Lower thread guide Page 8 2022 02 Quilt Maker 15 User Manual IMPORTANT Only rotate the hand wheel toward you from this sid...

Страница 9: ...e 9 Rear View Back View 32 Rear handlebar mounting holes 3 33 Rear handlebar connection cover 34 Carriage encoder connection jack 35 Carriage encoder cable clip 36 Power input module with fuse holde 3...

Страница 10: ...on the back of the machine to the left of the power cord Plug the other end into the encoder 4 Secure the carriage encoder cable through the clip at the back of the machine Check that there is no stra...

Страница 11: ...r most other quilting activities U CAUTION To prevent any electrical damage to the handlebars always turn off all power to the machine when connecting or disconnecting the handlebars To install the Fr...

Страница 12: ...NOT remove the screws 3 Re tighten the two screws They hold the connection board to the machine 4 You will need three M5 x 12 SKB ZN screws for the rear handlebars included in the Quilt from the Back...

Страница 13: ...hine 1 You ll need the thread mast with washer and nut 2 Remove the nut and washer 3 Place the washer against the top of the machine cover 4 Screw the nut onto the thread mast all the way 5 Place the...

Страница 14: ...the ruler base Pull the ruler base towards you and then up and away from the machine To use rulers and templates with your quilting machine U CAUTION Use only 1 4 inch thick rulers with your machine D...

Страница 15: ...shows an arrow which indicates the direction of the laser light when energized The label must remain in place on the laser Removing the label voids the laser s warranty Laser Safety When using the las...

Страница 16: ...fingertips to bring the light into focus Be very careful to not scratch the lens when using the screwdriver Horizontal Spool Pin The optional Horizontal Spool Pin allows you to use threads that need...

Страница 17: ...recommended needle system for your Quilt Maker 15 quilting machine The machine is timed to use this specific type of needle System 134 which is designed to work with the high quilting speeds and mult...

Страница 18: ...erted The needle bar has a sight hole above the needle bar clamp screw Make sure the needle is touching the top of the sight hole If it is not all the way up the machine timing will be off and it may...

Страница 19: ...ric may also require a larger needle Hopping Feet Your machine comes with two hopping feet a ruler foot comes installed and an open toe foot Use the ruler foot for everyday quilting and ruler work and...

Страница 20: ...e Feet Janome offers several optional accessory feet that can be used for everyday quilting as well as special techniques Explore the possibilities with these videos Bobbin and Bobbin Tension The Quil...

Страница 21: ...ase in the palm of your hand with the open end facing up 2 Wrap the thread once around the index finger of the opposite hand and attempt to lift the bobbin up by the thread The bobbin case should stan...

Страница 22: ...owever some very delicate threads like metallic or monofilament may require less tension If you are having problems with thread breaking try threading only one or two holes of three hole thread guide...

Страница 23: ...reful that the thread does not twist around the needle ONLINE For more information about threading the machine watch the video at https www youtube com watch v lb9MEK7bkLo t 377s 1 Spool pin 2 Thread...

Страница 24: ...sion IMPORTANT Before adjusting your top tension remember to floss the top thread UP between the tension discs or it will float outside the discs providing little or no top tension This could cause si...

Страница 25: ...Thread to the top of the quilt 1 After the machine is threaded move the machine over the quilt to your starting location 2 While firmly holding the tail of the needle thread press the needle up down k...

Страница 26: ...k 2 Stitch to check top tension To adjust the top tension turn the knob in quarter turns or 15 minute increments 3 If thread looks like Diagram A Problem The top thread is too tight Solution Turn the...

Страница 27: ...f the leader about 1 4 inch away from the edge Place pins about 1 2 inch apart Start pinning at the center and work your way to one side being careful not to stretch the fabric Return to the center an...

Страница 28: ...TION LEADERS LOW POSITION LEADERS LOW POSITION Backing Pole Top Pole Take up Pole Idler Pole Backing Pole Top Pole Take up Pole Idler Pole Backing Pole Top Pole e Backing Pole Take up Pole Idler Pole...

Страница 29: ...From time to time Janome may release a software update for your machine This update feature enables you to take advantage of the latest new capabilities added to your machine When an update is releas...

Страница 30: ...machine To clean the Bobbin Area and oil the Bobbin Hook 1 Turn off the machine Remove the bobbin and bobbin case 2 Clean the bobbin basket area using a lint brush provided or a quick blast of canned...

Страница 31: ...enance that you do on a regular basis when you quilt you should have your machine serviced by an authorized Janome Dealer every 24 months or 10 million stitches whichever occurs first They will take c...

Страница 32: ...OGGLE through menus Press to SELECT Press to START STOP Box around icon indicates which item is selected Menu symbol indicates screen is a sub menu Menu Screens Box around icon is the selected item Pr...

Страница 33: ...hem and you ll be ready to quilt Precision Cruise Manual On Home screen BLACK indicates machine is not running On Home screen BLUE indicates machine is running Display Machine OR Encoder Key Motor Nee...

Страница 34: ...h menus OR Press to SELECT OR Press to START STOP The option or setting selected will be highlighted by a box around the icon Home Screen Home Screen Indicates machine IS NOT running Black Home Screen...

Страница 35: ...move at the Cruise speed stitches per minute anytime you pause the machine until you press the Start Stop key on the handlebar to fully stop quilting Manual Stitching Mode Select the Manual icon and t...

Страница 36: ...ual 2022 02 Menu Press the Plus and Minus keys simultaneously to open the Menu screen Use the Plus or Minus key individually to move to the desired menu option Press the Needle Up Down key to select o...

Страница 37: ...r inch setting The value may be adjusted with the Plus or Minus keys while the machine is running or stopped The range is 4 SPI to 18 SPI Cruise Mode Select Cruise Mode by toggling to the Cruise icon...

Страница 38: ...le Up Down key to select Cruise Stitch Mode The Cruise Speed menu will open The Cruise speed is the SPM the machine will stitch regardless of how the machine is moved Adjust the Cruise speed by pressi...

Страница 39: ...op option Press Needle Up Down to select Use the Plus or Minus key to toggle to the desired Needle Stop position Needle Up The needle will cycle to the Up position when you stop quilting Start Stop ke...

Страница 40: ...ter than the stitch regulation encoders can track Turn Over speed Alarm ON or OFF Press the Plus and Minus keys simultaneously to take you to the Menu Screen Press the Plus or Minus key to toggle to t...

Страница 41: ...us key to toggle to the Stitch Count option Press the Needle Up Down key to select The top count is the Project Stitch Count To reset the Project Stitch Count press Plus or Minus to toggle to it then...

Страница 42: ...on encoder left to right right to left and Y Stitch regulation encoder front to back back to front counts Press Needle Up Down key to open the Encoder Test Move the Quilt Maker 15 around the frame Pas...

Страница 43: ...not toggle between selected and unselected as the hand wheel is turned the motor has failed Press the Needle Up Down key to return to the Diagnostics Menu Needle Position Encoder Tests needle positio...

Страница 44: ...ort on the left side of the nose cover on the Quilt Maker 15 machine Use the Plus or Minus key to toggle between Display and Machine Update Press Needle up Down key to begin the update You will hear b...

Страница 45: ...eedle Up Down key to open the Information Menu The hardware version followed by the firmware version is shown The Display information is on top the Machine information is below Press the Needle Up Dow...

Страница 46: ...s that can be displayed are shown below Over Under Voltage This icon appears when the machine has detected a voltage that is out of range for an extended period of time Power cycle the machine by turn...

Страница 47: ...n incorrect motor sensor sequence please contact your retailer for repairs Over temperature The over temperature icon appears if the machine is being stressed by an obstruction the machine is stitchin...

Страница 48: ...coder end and the machine end to ensure it is completely plugged in Also check the X encoder at the back of the carriage and the cable for damage Clear the screen by pressing any key Y Encoder This ic...

Страница 49: ...amage as well as skipped stitches thread breakage or shredding Always change the needle if it has been hit bumped or pulled off center while maneuvering the machine over the quilt A slightly bent need...

Страница 50: ...position the needle throat plate or hopping foot Replace with a new needle Stitches Are Puckered Corrective Measure s The tension is not balanced Balance the tension of the top thread after ensuring...

Страница 51: ...t Now re oil the hook and make sure the hand wheel turns freely without the hook hitting the needle It is possible for a thread lock to cause a timing problem Thread Nests under Quilt Corrective Measu...

Страница 52: ...rot or wet rot which makes thread brittle Do not use thread which is of poor quality rotted or brittle Top and bobbin tensions not balanced Balance the tension of the needle thread after ensuring the...

Страница 53: ...me technician Damage or burr at needle hole of throat plate or other thread handling part If thread is shredding at the throat plate check for burrs or jagged edges Gently rub with emery cloth to remo...

Страница 54: ...ed within this period manufacturer will provide free replacement parts customer pays for labor and shipping The 5 year electronic electrical warranty will be invalid if the machine is left plugged int...

Страница 55: ...use besides machine quilting applications using customary fabrics threads and accessories Operator error in the customary use of the Product Internal adjustments tampering or parts replacement done by...

Страница 56: ...www janome com...

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