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Quilt Maker 15 User Manual
2022.02
Alerts
Alert screens display an icon that indicates an issue with the operation of the machine. It's like the check
engine light in your car. Sometimes you can continue to drive home and sometimes you should pull over
and call AAA. The Alert might indicate a minor problem you can remedy on your own, like a loose cable.
Other times you may need to seek help from your local retailer or Janome's Technical Solutions team.
An icon will be displayed on the screen along with a code number that appears in the upper right hand
corner of the screen. This number will help a certified technician or Janome's Technical Solutions
team diagnose the issue. The number will not mean anything to you, but make note of it so you can
relay it to your technician.
The icons that can be displayed are shown below
.
Over/Under Voltage:
This icon appears when the machine has detected a voltage that is out
of range for an extended period of time.
Power cycle the machine by turning the machine off at the power
switch, wait 10 seconds and then turn back on. If the trouble repeats,
please contact your retailer for service.
Over-current:
This icon may appear when the machine has hit an obstruction or is
unable to sew through the fabric.
Check your quilt for any obstruction, such as a pin, and remove it.
Check that the hand wheel can rotate freely then clear the screen
by pressing any key. If the trouble repeats, please contact your retailer.
Obstruction:
This icon indicates there may be thread or lint trapped in the bobbin
race.
Check for thread or lint in the bobbin race. You may need to have
someone turn the hand wheel while you watch the bobbin race.
Remove the obstruction and oil the hook. Check that the hand
wheel can rotate freely. Clear the screen by pressing any key.
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