FAQ and Troubleshooting
43
EN Camera Series
1.
Access to HTTP server of MOXA (RS-485 to Ethernet converter). Check the version of firmware.
Firmware must be 2.2 or later. If not, update the firmware.
2.
Go to “Operating Settings” -> “Port 1” Change the following parameters.
3.
Operation Mode UDP mode
4.
Type the IP address of your EN cameras. Try to minimize the number of IP addresses, otherwise
MOXA will transmit multiple messages.
For example, if the IP address of your EN cameras are 0.0.0.60, 10.0.0.70, 10.0.0.80, then, do
not try to set the up as: "10.0.0.60 ~ 10.0.0.80". MOXA would transmit the same messages to 21
clients in this scenario.
Instead, set up the up as: "10.0.0.60 ~ (none) 10.0.0.70~ (none), 10.0.0.80~(none)". This
example transmits to only 3 clients.
5.
Make sure to set UDP mode in EN LightSensor register.
6.
If you want the EN camera to connect multiple MOXA devices (up to 2 MOXAs), do not assign the
same port number for performance reasons. Assign different port numbers.
For TCP connections (not recommended, but for customers who require TCP connections). The
maximum number of connections is four:
1.
Access to HTTP server of MOXA (RS-485 to Ethernet converter). Check the version of firmware.
Firmware must be 2.2 or later. If not, update the firmware.
2.
Go to “Operating Settings” -> “Port 1” Change the following parameters.
3.
Operation Mode TCP Server mode
• TCP alive check time 1 min
• Ignore jammed IP YES
4.
Repeat the same changes to "Operating Settings"-> "Port 2".
5.
Make sure to add 120Ohm termination resistor to the very end of MOXA RS485 data port. See the
VIS-300 Installation Manual for diagram.
7.12
Problem 12: IO Board Communication Error
The IO board has a temperature sensor, a housing-open sensor, and other event sensors. When these
events occur, the IO board sends a warning to the EN camera through the 9600 bps UART. If you are
not using an IO board and a 26-pin HD-Sub cable, then you will have an IO board communication
error message. In this situation, you can simply ignore this message.
If you are using an IO board and a 26-pin HD-Sub cable and still see an IO board communication
error, then the baud rate of the EN camera may not match that of the IO board communication
UART. In this situation, you need to set the EN IO board rate register to 9600 bps, so that it matches
the IO board UART factory default (9600bps).
7.13
Problem 13: Night Time Image is Too Bright and License Plate is Whited Out or
Saturated
1.
Make sure that the light sensor is connected to the EN camera (Set ADR register to Auto).
2.
Add ADR A offset to reduce the gain at night time. ADR offset is used only when the night light is
turned on. When ADR A offset is high, the EN camera reduces the system gain and the brightness
of the license plate is reduced. Add only to ADR A offset.
Содержание TS-1327EN Series
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