Miscellaneous
Troubleshooting
Check the following before requesting help. If the problem persists, contact your local JAI
distributor.
■ Power supply and connections
■ Image display
■Settings and operations
Problem
Cause and solution
The POWER/TRIG LED remains lit amber and
does not turn green, even after power is
supplied to the camera.
Camera initialization may not be complete
due to lack of a network connection. Check
the 12-pin power cable connection.
Problem
Cause and solution
Gradation in dark areas is not noticeable.
Use the gamma function to correct the
display.
As the light-emitting properties of the
monitor are not linear, the entire image may
be darker or the gradation in the dark areas
may be less noticeable when camera outputs
are displayed without processing. Using the
gamma function performs correction to
produce a display that is close to linear.
For details, see “Gamma Function”.
Problem
Cause and solution
Settings cannot be saved to user memory.
You cannot save to user memory while
images are being acquired by the camera.
Stop image acquisition before performing the
save operation.
I want to restore the factory default settings. Load [Default] under [User Set Selector] in
the [Feature Properties] tab to restore the
factory default settings.
SP-45000M-CXP4A/SP-45000C-CXP4A
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