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Warranty
The limited warranty does not include: labor, transportation, or other costs incurred in the removal and/or reinstallation
of the original unit and/or installation of a replacement unit; any costs relating to obtaining access for repair; or
loss of use damage, including loss of sales, profit or business advantage of any kind under any circumstances.
The labor warranty is provided in the United States of America and Canada only. User shall be obligated to pay for
postage and handling for mailing and delivery of any products outside the United States and Canada. Dated proof
of purchase of the product is required for a warranty claim. These disclaimers shall be equally applicable to any
labor or service provided by Company and its designated representatives.
RESPONSIBILITIES OF OTHERS
Unless otherwise expressly agreed in writing, (a) all installers are separately contracted for by user and are not
under the direction and control of Company, (b) the installer is the user’s responsibility, and (c) Company will have
no obligation, liability, or responsibility in connection with the same. Your installer is responsible for inspecting
the unit prior to installation and ensuring the unit is free of defect or damage. Notices are placed on and in the
unit and on the shipping carton advising the installer of this responsibility. In the event of a problem identified
prior to installation, the unit must not be installed, and Company is not responsible for failures or damage that
could have been discovered, repaired, or avoided by proper inspection prior to installation. Damage occurring
in transit is the responsibility of the carrier. The user or installer MUST open the crate and inspect the unit for
damage when it is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier
in writing, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the
carrier. Your freight claims should be filed promptly thereafter. Damage occurring to the unit during installation is
the responsibility of the installer and/or building contractor and damage occurring thereafter is the responsibility
of the user. Failure of any non-factory installed components, parts and accessories is the sole responsibility of
the equipment manufacturer except as provided above. Any replacement parts shall be covered only by the original
equipment manufacturer warranty, if any. Your installer is responsible for knowing local code requirements and
installing the unit safely in accordance with the same. The Company is not responsible for costs to modify any
product to obtain any code approval, such as city, county, or state building codes.
WARRANTY REGISTRATION
To register your product, please go to our website
www.InfraredSauna.com/warrantyform
. You will then be
prompted to enter your product Serial Number followed by your warranty registration information.
SAUNA WORKS LIMITED LIFETIME WARRANTY
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