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Troubleshooting
If the spa is not working the way it should, please first review all
the installation and operating instructions in this manual and
check the message on the panel display. If you are still not satis-
fied it is working properly, please follow the troubleshooting in-
structions provided.
None of the components are working (pump, light)
Is there power to the spa?
Is the household circuit breaker tripped?
Contact an authorized Jacuzzi Service Centre.
Pump does not operate but light does
Press the "JETS" key. If the water remains still, check the
level and make sure the spa is plugged in. If the problem per-
sists, contact an authorized Jacuzzi service centre.
The main pump operates but no water flows from the jets. Pump
may not be properly primed.
This can happen after the spa is drained and refilled.
Press the JETS 1 button several times, never leaving the
motor on for more than 5 to 10 seconds at a time.
Disconnect the power supply and unscrew the plug of the
deviator valve to let the air out and/or remove the filter. En-
sure that the deviator valve has been tightened and/or that
the filter has been re-installed before re-connecting the spa
to the power supply, then re-start the pump.
Poor jet action.
Press the JETS 1 button to make certain the pump 1 is on.
Place the air control in the “on” position.
Check that filter is not dirty and clean as necessary.
Make sure jets are fully open.
Water is too hot
Reduce temperature setting.
Water is too cold
Check temperature setting.
Keep the spa cover in place while heating.
Check the settings to see if your spa is in economy mode
(see chapter "Filter cycles").
If the problem persists in spite of these checks, contact your
retailer or an authorized Jacuzzi service centre.