Limited Warranty
Tektite Manufacturing Inc. (Tektite) warrants to the original purchaser (the “Claimant”), that Tektite products will
be free from defective materials or workmanship, under normal use and service, for a period of (1) full year (or
1500 hours, whichever is less) from the original invoice date. Tektite’s liability under this Limited Warranty is
limited to the repair or (at the discretion of Tektite) the replacement of those components of its products, which
were manufactured by Tektite that are defective in materials or workmanship. Tektite shall have no liability under
this Limited Warranty unless Tektite is notified of the defect during the stated Warranty Period.
All returns require a Returned Material Authorization Number (RMA#). Warranty claims must be submitted to
Tektite at 1-204-331-3463 prior to written authorization. All warranty work not pre-authorized by Tektite will not
be covered by this warranty agreement. Claimant must arrange shipping of the returned and repaired or replaced
product or component from Tektite plant in Winkler, Manitoba at the Claimant’s own risk and expense. Tektite
must receive all returns within (30) days of issuance of a RMA#. Limitations and Exclusions: Tektite has no
responsibility to a Claimant under this Limited Warranty or on any other basis for any of the following:
a) defects caused, in whole or in part, by accident or misuse, negligence or failure to maintain the product or
component ;
b) products or components sold to a customer on an “as is” basis;
c) wiper blades, light bulbs, fuses, clear vinyl or other consumables;
d) glass where the point of failure has not been preserved intact and delivered to Tektite for analysis of the cause
of the failure;
e) products or components which have been modified after shipping from Tektite to its customer;
f) transportation charges for returned, repaired or replacement items;
g) defects that are subject of an Tektite initiated recall where the Claimant fails to comply with the terms of the
recall notice that comes to the attention of the Claimant;
h) components of Tektite products that are manufactured by third parties (Tektite’s only obligation in relation to
such components shall be to accord to the Claimant the benefit of any transferable warranty accorded to Tektite
by third party manufacturer);
i) defects in workmanship or materials in products or components that are repaired or replaced by Tektite unless
Tektite is notified of the new defect within the Warranty Period that applied to the original product or component
that has been repaired or replaced;
j) defects that result, in whole or in part, from inadequate engineering or specifications provided to Tektite by its
customer;
k) any actual or alleged deficiency in technical or engineering services or advice provided by Tektite to its customer
whether provided for valuable consideration or otherwise;
l) consequential damages, or any other damages whether foreseeable or not, resulting from the defect or any
delay in remedying the defect; and
m) any breach or alleged breach of any implied warranty of merchantability or fitness for particular purpose of use;
n) defects or part failure due to misuse or failure to follow recommended cab installation procedures;
o) travel expenses, including mileage.
This Limited Warranty expresses the entire obligation of Tektite, its officers, directors, agents and employees, to its
customer or any Claimant in respect of any defect in workmanship, or materials of any product or component sold
or manufactured by Tektite whether on grounds of breach of contract, negligence or other tortuous liability,
breach of express or implied warranty or other basis in law of any jurisdiction.
Acceptance by a customer of delivery of products of Tektite constitutes acceptance of this Limited Warranty in lieu
of all other warranties express or implied including without limitation all implied warranties of merchantability or
fitness for particular purpose or use and constitutes acceptance by customer of the exclusions and limitations of
the liability of Tektite set out above.
*Labor rate fixed at a maximum of $75.00 per hour (U.S.) and $75.00 per hour (CDN) based on Tektite
determination of applicable hours.
