Jacobs Ladder LLC
7
How to Obtain Service
Do not attempt to service the unit yourself except for the maintenance and
diagnostic tasks described in the PREVENTATIVE MAINTENANCE section of this
manual. The unit does not contain any user-serviceable parts. For information
about the product, contact the following:
Jacobs Ladder LLC
6292 Walmore Rd
Niagara Falls, NY 14304
USA
Tel: 1 866.697.4100
Fax: 1 716.692.1780
Email: [email protected]
To help customer service expedite your call, have the serial number of your
unit readily available as well as Customer information and an accurate description
of the state of the unit. The serial number is located on the users right side of the
unit near the ac adapter port.