PRODUCT GUIDELINES
More questions, please kindly find the answer in the following way:
Go to jackery.com
Click the "Support", and then choose "FAQ"
Please recharge it every 3-month to keep the battery power above 50% if you don't use it.
It's suggested to recharge the battery before the power drops below 15%
Only charge the E1500 within a ambient temperature 0-40℃ (32-104°F),discharge temperature is -10-40℃ and Storage
temperature is 1 year: -20~25℃, 3 months: -20~45℃, 1 month: -20~60℃.
Please keep the battery laid flat during use, charging, and storing.
WARRANTY
Note: We only provide the warranty for the buyer who purchased on Amazon (Jackery Inc) or Jackery website.
Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship
and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section
below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any
person to assume for us, any other liability in connection with the sale of our products.
Warranty Period
The warranty period for Jackery power products is 24 months. In each case, the warranty period is measured starting on the
date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start date of the warranty period.
Exchange
Jackery will replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period
due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.
Limited to Original Consumer Buyer
The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent
owner.
