jackeryusa
Jackery Inc.
Please kindly contact us at [email protected] in the follow way:
Go to jackery.com
Click the"Contact", and then choose Support Email: [email protected]
Please send the messages according to the template to move forward your issue faster.
How to Register the Item and Get the Warranty?
Go to jackery.com
Click the "Support", and then choose"Register Product"
Fill in the information form, and then submit
You will get a 36 month warranty in total when you finished
CUSTOMER SUPPORT: [email protected]
www.jackery.com
jackery.inc
1-888-502-2236
Mon-Fri 9:00AM - 5:00PM (PST)
jackeryinc
Exclusions
Jackery's warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in
Jackery's current product literature.
Attempted repair by anyone other than an authorized facility
Any product purchased through an online auction house.
Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after
you purchase the product and at least once every 3 months thereafter.
Customer Support : [email protected]
To obtain warranty service, contact our customer service team at [email protected].
Contact Info
Order Details
Email address
Order ID
Serial Number
Issue Details
Upload proof of purchase & photos of the device itself with Jackery logo showing
Buyer Name
W A R R A N T Y
