- Check the position of the Boom Arm and make sure that the microphone is
positioned close to your mouth.
- You may be out of range. Move closer to the
Base Unit
.
Why do I hear a buzz or humming noise in my headset?
- Static sometimes results when your
Base Unit
is placed too close to your telephone
or other electronic devices. Try moving the base station further away from other devices.
Operational and Safety Information
Replacing the battery
If you need to replace the battery, you must use GN Netcom-approved batteries.
No other parts can be replaced by the user.
Inside the
Headset Receiver
is where the battery is located, press down on the
plastic tab securing the battery and pull the battery out. Insert the new battery into
the battery compartment.
Note: Make sure that the battery is placed correctly in the headset with the + of the
battery corresponding to the + indicated in the battery slot of the headset.
Memory Reset
When the battery is removed or the power adapter is unplugged (for at least a few seconds), all
customized headset settings
(clear dial tone, transmit volume, received sound volume and tone
control
) are returned to factory-set default settings.
Cleaning and Replacing Parts
The
Ear Cushion
and
Earplate
may be cleaned or replaced. When cleaning, use only water and a
small amount of dishwashing liquid if needed.
For the
Earplate
, remove the
Earplate
from the
Headset Receiver
.
For the
Headset's Ear Cushion
, gently peel it off the
Earplate
2)
While carefully handling the headset, gently
press the Headset Receiver's speaker with
your thumb and pull the
Headband/Earhook
Ring
away.
Frequently Asked Questions
Why can't I hear a dial tone?
- Check that all the cords are connected correctly.
- Be sure that the AC power adapter is plugged in and has power.
- Check that the
On-Line Indicator
is lit. If not, place the headset in the
Base Unit
and take it out again.
- Check that the battery is fully charged. If the battery is fully charged, the
Battery-Charging Indicator
on the
Base Unit
will light up.
If the green,
On-Line Indicator
does not light up, check the wiring connections on the
Base Unit
and be sure that the AC power adapter is connected. If the
On-Line Indicator
on the headset does not flash continuously put the headset back in the
Base Unit
and
remove it again.
Why do I hear beeping in my headset?
- A beep every 10 seconds indicates that you are out of range. Move closer to the
Base Unit.
- A beep every 15 seconds indicates that the
Mute
function is active.
- A beep every 20 seconds indicates that the battery is too low and needs recharging.
Why can't the caller hear me speaking?
- Check that the
Mute
function is off.
- Readjust the microphone volume.
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GN9120 BETA User Guide 11/20/02 5:12 PM Page 12
