Vibe 10
G
Maintenance and troubleshooting
1
Maintenance
1.1
Repairs
In the event of damage to the device, please contact the distributor of the device.
Do not attempt to carry out any repairs yourself. This could damage the device and invalidate your warranty.
1.2 Cleaning the device
Clean the device regularly so you do not give bacteria the chance to spread.
It is best to remove dust with a dry, soft cloth. For minor stains on the casing, use a damp cloth. Do not use a product
containing alcohol, ammonia or abrasive agents. Make sure no moisture can enter through the openings (such as: the
microphone openings or the connectors). Any dirt near the connectors can be removed with a cotton bud.
To clean the screens, also use a dry cloth; do not use kitchen paper as this may cause tiny scratches. To remove grease
or stains from the screens, it is recommended that you use cleaning agents specifically designed for cleaning screens
(aerosol or wipes). Do not press too hard on the screens when cleaning.
2
Troubleshooting
2.1 Finding the Vibe 10 serial number
In your dealings with the support department, you will be asked to supply the serial number of your device.
You will find the label with the serial number of the device on the rear panel.
Example: VX1 1003
Figure 19: Vibe 10 type plate
2.2 Finding the version information
1.
Do one of the following:
•
Right-click in the system tray in the Windows taskbar.
•
Tap on in the system tray in the Windows taskbar and continue to press until the shortcut menu appears.
2.
Choose
Options
from the shortcut menu.
3.
Read below all the version numbers that a support employee may need.
G
Maintenance and troubleshooting
22
1
Maintenance
