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LIMITED WARRANTY

j5create offers a limited 1-year warranty. User’s wear & tear damage is not included. The user shall call or email j5create customer service

with the defect information of the product and obtain a return authorization number. Users are responsible for one-way return freight

cost and we will take care of one-way freight back. In order to obtain a return authorization number, users should have the following

information handy when calling or emailing the service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage

arising from failure to follow instructions relating to the product’s use. This warranty does not apply to: (a) consumable parts, unless

damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents,

and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage caused by natural disasters; (e) damage

caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside

the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by

anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to

alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been

removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is

given by j5create in lieu of any other warranties expressed or implied.

LIMITATION OF WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY

COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS

YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL

UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. TO THE EXTENT NOT

PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE

EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS

OR IMPLIED.
J5CREATE'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR

REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR

IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR

THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED

DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED

OR ERROR FREE.
J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE

SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE

DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT

LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND

WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES

DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA

(AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO

THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE'S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME

STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR

CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS

EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH J5CREATE

ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE'S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE

COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN

J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.

For more information please visit our website at http://www.j5create.com
Copyright© 2022 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features

and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.

USB™ Transfer Cable

JUC400

STOP!

If you have any problems with this product, please contact our technical support team for assistance.

SOPORTE TÉCNICO

Número gratuito: +1-888-988-0488

Horario de atención: Lun-Vier. 10:00 – 18:00 U.S.A-E.S.T

Email: [email protected]

TECHNISCHER SUPPORT

Kostenloser Anruf bei: +1-888-988-0488

Sprechstunden: Mon.-Frei. 10:00 – 18:00 U.S.A-E.S.T

E-mail: [email protected]

SUPPORT TECHNIQUE

Numéro gratuit : +1-888-988-0488

Heures d’ouverture : Lun.-Ven. 10:00 – 18:00 U.S.A-E.S.T

Email : [email protected]

TECHNIKAI SEGÍTSÉG

Vevőszolgálat

(angol nyelven)

: 888-988-0488

Technikai támogatás

(angol nyelven):

888-689-4088

Mon.-Frei. 10:00 – 18:00 U.S.A-E.S.T

E-mail: [email protected]

技術支援資訊

美國客服專線：

+1-888-988-0488

台灣客服專線：

+886-2-2269-5533#19

客服時間：星期一至星期五

10:00-18:00 (

台灣時間

)

信箱：

[email protected]

TECHNICKÁ PODPORA

Zákaznická linka: 888-988-0488

Technická podpora: 888-689-4088

Mon.-Frei. 10:00 – 18:00 U.S.A-E.S.T

E-mail: [email protected]

TECHNICAL SUPPORT

Customer Service:

888-988-0488

Technical Support:

888-689-4088

Email:

[email protected]

テクニカルサポート

日本における製品のサポートは販売代理店が提供しております。製品ご購入後
のお問い合わせについては、製品の外箱に記載、貼付された「販売代理店」をご
確認の上、販売代理店へお問い合わせください。尚、サポートの受付にあたっ
ては製品のシリアル番号が必要となります。
販売代理店サポートセンターの確認はこちら：
https://jp.j5create.com/pages/contact

Kaijet Technology International B.V.

Phone Number: +31-(0)6-2880 2882

Address: Zomerdoorn 20,3068 MZ Rotterdam,Netherlands

E-mail: [email protected]

USB is a trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many

jurisdictions worldwide. macOS is a trademarks of Apple Inc., its affiliates or its respective owners, registered or used in

many jurisdictions worldwide. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or

used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either

the entities claiming the marks and/or names or their products and are the property of their respective owners. All company,

product and service names used are for identification purposes only. Use of these names, logos, and brands does not imply

endorsement. We disclaim any interest in the marks of others.

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