P a g e
13 | 15
14. Common Issues
If the display has no signal output, check to see if the channel status within the decoders Status tab is
normal. Also, please check to see whether the decoding address is correct and the decoder network can
access the address.
15. Warranty
If your product does not work properly because of a defect in materials of workmanship, our company
(referred to as “the warrantor”) will, for the length of the period indicated as below, “Parts (1) Year, Labor
(90) Days”, which starts with the date of original purchase (“Limited Warranty period”), at its option either
(a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product.
The decision to repair or replace will be made by the warrantor.
During the “Labor” limited warranty period,
there will be no charge for labor.
During the “Parts” warranty period, there will be no charge for parts. You
must mail-in your product during the warranty period. This Limited Warranty is extended only to the original
purchaser and only covers products purchased as new. A purchase receipt or other proof of original
purchase date is required for Limited Warranty service.
16. Mail-In Service
When shipping the unit, carefully pack and send it prepaid, adequately insured, and preferably in the original
carton. Include a letter detailing the complaint and provide a day time phone and/or email address where
you can be reached.
17. Limited Warranty Limits and Exclusions
This Limited Warranty ONLY COVERS failures due to defects in material or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by products not supplied by warrantor,
or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration,
faulty installation, set-up adjustments, mis-adjustment of consumer controls, improper maintenance, power
line surge, lightning damage, modification, or service by anyone other than a Factory Service center or
other Authorized Servicer, or damage that is attributed to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED U
NDER “LIMITED WARRANTY
COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTAIL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
