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14. Maintenance
15. Warranty
16. Mail-In Service
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner, or benzine to clean.
If your product does not work properly because of a defect in materials of workmanship,
our company (referred to as “the warrantor”) will, for the length of the period indicated
as below, “Parts and Labor (18) Months”, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
During the “Labor” limited warranty period, there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. You must mail-in your product
during the warranty period. This Limited Warranty is extended only to the original
purchaser and only covers products purchased as new. A purchase receipt or other
proof of original purchase date is required for Limited Warranty service.
When shipping the unit, carefully pack and send it prepaid, adequately insured, and
preferably in the original carton. Include a letter detailing the complaint and provide a
day time phone and/or email address where you can be reached.
