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11. LIMITED WARRANTY STATEMENT
This Limited Warranty shall apply to the JCOM Product including all accessories as contained within
the original JCOM gift box (“the Product”). J Communications Co., Ltd. (JCOM) warrants that product
from its authorized distributor will meet the applicable product specifications and be free from all
defects in material and workmanship for an applicable period herein (“Limited Warranty”). This Limited
Warranty is subjected to the following terms and conditions:
1.
This Limited Warranty is given only to the original purchaser of the Product (“Customer”) it shall
neither exclude nor limit a) any statutory rights of the Customer or b) any of the Customer’s rights
against the sellers of the Product.
2.
The Limited Warranty shall be restricted to the country/region of Product purchase this is to avoid
excessive import or exportation of the Product throughout the supported countries.
3.
This Limited Warranty is only valid and enforceable in countries where the Product is sold. Outside
of the country of purchase, any repairs performed by JCOM’s Authorized Service Centre are subject
to charge to the purchaser at normal repair rates.
4.
The Limited Warranty entitles the Customer to a Product replacement or a full refund of the
purchase price for any defects relating to the performance and/or functioning of the
Product which result from normal use of the Product, provided that such a defect arises within ten
(10) days of the original date of purchase of the Product and cannot be otherwise repaired. JCOM
will provide a replacement or repair of the Product at JCOM’s own expense for any such defect
arising after ten (10) days but within one (1) month of the original date of purchase. This Limited
Warranty may not be sold – on, assigned, transferred or given to any subsequent purchaser or
acquirer of the Product.
5.
This Limited Warranty shall last for twelve (12) months from the date of original purchase (“Warranty
Period”). avalid original invoice (“Proof of Purchase”) is required.
6.
This Limited Warranty covers expenses for inspecting and repairing the Product during the term of
the Limited Warranty. Customer shall deliver the defective Product to the JCOM-designated
premises together with the warranty certificate, proof of purchase, and proof of identity of the
Customer; however, any defective Product shipped by the Customer missing any one of such
documentation may render this Limited Warranty invalid. Where the defect was the result of the
Customer’s own mishandling of the Product, force major, or the result of a repair by an unauthorized
service provider, the Customer shall bear all expenses relating to shipping such a defective Product.
7
JCOM will return the repaired Product or another Product to the drop-zone for collection by the
Customer in good working condition. All replaced faulty Products or components thereof will become
the property of JCOM.
8.
This Limited Warranty applies only to the original hardware components of the Product and does not
apply to any software or other equipment.
9.
If J COM’s repairs or replaces the Product, the repaired or replaced Product shall continue to be
warranted for the remaining term of the Limited Warranty period or for three (3) months from the date
of repair or replacement, whichever is longer.