USB Smart Cable
User Manual
UM018115-1016
Troubleshooting Tips
8
Troubleshooting Tips
If a hardware failure is suspected, contact
for assis-
tance. Before submitting a problem report to Zilog Customer Support, fol-
low the instructions in this section.
USB Smart Cable Not Recognized
Disconnect all other USB devices (including your keyboard and mouse if
you can use PS2 ports instead). Ensure that the USB Smart Cable is
plugged in directly, with no intervening hub. If the issue is resolved,
reconnect your devices one at a time to isolate the conflicting device.
Host Does Not Boot
Systems with one or more USB devices connected may not boot properly
after you connect the USB Smart Cable. This issue is being investigated
by Zilog Engineering. As a workaround, connect the USB Smart Cable
after the system starts.
