®
Tastic
FAQ
Service
NOTE
: Do not remove the Tastic Neo from the ceiling.
If service is required, please contact IXL’s Service Centre on 1300 727 421.
Your Tastic Neo will be serviced in your home.
Frequently asked questions
Q
Will my Tastic Neo heat my bathroom?
A
– No your Tastic Neo is designed to provide infra red radiant heat to warm the body while drying,
when standing directly underneath. It is not designed as a room heater.
Q
– Can I install my Tastic Neo directly above a shower recess?
A
– For safety reasons it is not recommended to install above shower recess. Please refer to the
current Australian/New Zealand Wiring Rules AS/NZS 3000 relating to damp situations for
further details.
Q
– What is the maximum recommended light globe wattage that I can install in my Tastic?
A
– 50W Halogen GU10 downlights can be installed in a Tastic Neo.
Q
– What will happen if I leave my heat lamps on without fan operation?
A
– The fan will commence operation automatically to keep the unit operating at a safe temperature.
When the unit has cooled sufficiently the fan will switch off automatically.
Q
– Why is my Tastic Neo making noise?
A
– All Tastics create some noise due to the rapid movement of air through the Tastic.
Q
– Can I retro fit a remote control to my existing hardwired Tastic Neo?
A
– No, unfortunately this is not possible.
Q
– Can the installer rotate the IXL wall switch mechanisms?
A
– Yes, the wall switches can be rotated by a qualified electrical trades person.
Q
– Can my installer use an alternative wall switch mechanism other than the one supplied with my
IXL product?
A
– Yes, your authorised installer can use an alternative switch mechanism.
–
