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6

TROUBLESHOOTING

SPECIFICATIONS

 

Problem

Problem  

Probable Cause(s)

Probable Cause(s)  

Possible Solution(s)

Possible Solution(s)  

No air comes out from 
the air stone’s outlet. 

A hole or crease in the air tube 
results in a tube blockage or air 
leak. 

Smooth out any creases 
in the tube, or try a 
different silicon tube. 

The air stone could be blocked 
in some other way. 

Try changing the air 
stone out for a different 
one. 

Air flows from the tube, 
but there is no ozone 
being produced. 

This is usually caused by a 
larger-scale device malfunction 
or failure. 

Contact Ivation® or an 
authorized service 
center. 

Power indicator is off. 

Device is plugged in incorrectly. 

Switch the plug to a 
different outlet, or try 
unplugging and 
replugging. 

Device makes strange 
noises during operation 

Not enough water in the 
receptacle.  

Add more water. Usually 
between 8

 – 16

 is a 

sufficient amount.  

Surface resonance caused by 
machine vibration. 

Try moving the ozone 
purifier to a different 
surface that’s more 
stable where it will 
resonate less. 

 

•  Rated Voltage: 60 Hz
•  Rated Power: 12 W
•  Ozone Output: 600 mg/h
•  Timer Settings: 5 min – 30 min (5-minute increments)
•  Dimensions: 10.6" x 7.4" x 2.7" (268 x 188 x 69.5 mm)
•  Net Weight: 2.07 lb. (0.94 kg)

IVATION is a trademark of C&A IP Holdings, LLC, in the U.S, Canada, and the EU.

All other products, brand names, company names, and logos are trademarks of their respective owners, used merely 
to identify their respective products, and are not meant to connote any sponsorship, endorsement, or approval. 

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