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72_0111_007 
13 February 2004

 

© 2003-2004 Itronix Corporation.  All rights reserved.

 

Troubleshooting 

This section is designed to help you determine and fix problems you might 
encounter while operating the GoBook Tablet PC. Try the following things 
in order:  

l

First look through the categories in this section for a solution.  

l

If you don’t find a solution for your situation here, try one of the 
resources listed below. 

l

If you are having a problem with a computer 

application

 , use the 

Field  

Function 

Save Changes and Exit 

Exit system setup after saving the changes. F10 key can 
be used for this operation 

Discard Changes and Exit 

Exit system setup without saving any changes. ESC key 
can be used for this operation. 

Discard Changes 

Discards changes done so far to any of the setup 
questions. F7 key can be used for this operation.

Load Optimal Defaults 

Load Optimal Default values for all the setup questions. 
F9 key can be used for this operation. 

Page 51 of 64

GoBook Tablet PC Help

2/23/2004

file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~...

Содержание GoBook MAX

Страница 1: ...uick and easy to transport to any work location indoors outdoors or in your vehicle This online document GoBook Tablet PC Help contains all the information you need to set up and use your new GoBook T...

Страница 2: ...nnector l Microsoft Windows XP Tablet PC edition l 3 year limited warranty OPTIONS The following items are normally optional but some vendors may include them in the standard package Some items may no...

Страница 3: ...e Your system vendor may be able to recommend reliable brands and models Where to Look For Information About Your GoBook Tablet PC This Help System describes the key elements of your computer Be sure...

Страница 4: ...Hot Keys Hot keys or function keys allow you to suspend your computer navigate and give you easy control of your display 72_0111_007 13 February 2004 2003 2004 Itronix Corporation All rights reserved...

Страница 5: ...p on or place anything on the power cord l If you use the computer with an extension cord ensure that the total ampere ratings of all the devices sharing the extension do not exceed the rating of the...

Страница 6: ...ooks and accessories may often look exactly alike leading to equipment mix ups Prevent such mix ups by placing your name on your equipment l Develop ergonomic work habits The science of ergonomics stu...

Страница 7: ...adapter and turn on the computer by pressing the power button Reinstall the battery The Battery Status LED is orange while the battery is charging The Troubleshooting section lists additional solutio...

Страница 8: ...cape view as the default orientation of your GoBook Tablet PC Hover your cursor over the pictures to see feature descriptions or link to more information Front View Bottom Edge View Top Edge View Page...

Страница 9: ...ved Hot Keys The GoBook Tablet PC has seven function or hot keys to speed common functions Hover the cursor over each hot key on the picture to see a description GoBook Tablet PC Help Page 9 of 64 GoB...

Страница 10: ...y Press this key just like you would press Enter on a desktop computer For example implement an action navigate deeper or move forward through content Escape Key Press this to go back or escape to the...

Страница 11: ...n landscape orientation The LEDs light up when a particular function of the computer is active LED numbers are from top to bottom when the Tablet PC is in landscape orientation scroll right to view al...

Страница 12: ...while holding down the button on the pen Mouse rollover Hover your pen above the display For example when you roll your mouse over an icon you see a popup description of the icon Hover your pen over t...

Страница 13: ...Disk Drive The hard disk provides high capacity storage and fast access The operating system and most programs are stored here Your GoBook Tablet PC identifies the hard disk drive as drive C Optional...

Страница 14: ...y allows the computer to operate faster handle more tasks simultaneously and work more smoothly with large files Users who increase memory demands by adding additional programs for example may notice...

Страница 15: ...pinhole contacts going in first You will feel some resistance as the card slides into the back of the slot 2 PC Cards require drivers or a program that allows the operating system to use a specific de...

Страница 16: ...nto the socket Your GoBook Tablet PC should automatically detect most Compact Flash cards 72_0111_007 13 February 2004 2003 2004 Itronix Corporation All rights reserved Making Connections Your GoBook...

Страница 17: ...speakers or a stereo headset to this jack to listen to multimedia 4 Audio In Jack Connect a microphone to this jack to record audio 5 Compact Flash Slot Use this slot to insert a compact flash card 7...

Страница 18: ...ound in many offices Digital lines may damage your modem If you are unsure as to the type of port you have to plug into simple detection and protection devices are available at your local computer sto...

Страница 19: ...dard laptop locking device such as a Kensington Lock You can connect the GoBook Tablet PC to a large object with the lock to prevent theft of your Tablet PC See the documentation that comes with your...

Страница 20: ...s could impair call quality damage the phone or result in violation of FCC regulations Your GoBook Tablet PC has an On Off button on the back for the integrated WLAN and Bluetooth radios Bluetooth Rad...

Страница 21: ...ary 2004 2003 2004 Itronix Corporation All rights reserved PC Card Radios Your GoBook Tablet PC supports the following PC Card radios l CDMA2000 1xRTT Sierra CDMA 55X PC Cards and Cisco WLAN PC Card G...

Страница 22: ...ance can vary significantly at different times of the day 2 Weather can affect performance On the street 1 Try all sides of a building to see which side provides the strongest radio signal 2 Move from...

Страница 23: ...n and the radio base station When to use landline communication If these tips do not improve radio signal strength switch to landline communication Switching to landline communication is faster than s...

Страница 24: ...he Setup function Battery Calibration Please press the Line Up or Line Down keys to select the option and Enter to continue 4 You will be prompted to make sure the AC adapter and Battery are present D...

Страница 25: ...ully charged Li Ion battery can run the Tablet PC for approximately 3 hours of normal use According to Battery Mark benchmark tests Use of external devices the media bay and wireless radio causes incr...

Страница 26: ...or 0 C Your GoBook Tablet PC is equipped with a Thermal Grate to remove heat from the processor CAUTION The Thermal Grate gets warm during use of the GoBook Tablet PC Do not block the flow of air to...

Страница 27: ...r connecting to the AC adapter or data may be lost When the computer alerts you that the battery is low immediately do one of the following n Connect the AC power adapter n Save your work and suspend...

Страница 28: ...cept that the current state of the computer is copied to the hard disk as a special file When the computer returns from suspend mode the desktop appears with the same files and programs open as when t...

Страница 29: ...Itronix Corporation All rights reserved Battery Replacement Replacing the Main Battery Over time the battery s capacity gradually decreases We recommend that you replace your battery when you notice t...

Страница 30: ...ix Corporation All rights reserved Optional Equipment and Accessories The Itronix GoBook Tablet PC has several equipment and accessory options to further enhance your mobile computing experience A com...

Страница 31: ...endor may be able to recommend reliable brands and models Desk Mount The GoBook Tablet PC s desk mount enables you to experience desktop functionality with your GoBook Tablet PC The desk mount include...

Страница 32: ...l power to the desk mount The LED in the front of the desk mount will light along with the Power Status LED on the GoBook Tablet PC The desk mount includes a slot so you can simultaneously charge the...

Страница 33: ...not charge NOTE The Vehicle adapter is not designed for long term fixed use To connect the vehicle adapter Insert the vehicle adapter s power cord into the power port DC in jack on the bottom side of...

Страница 34: ...or This depends on factors such as surge environment the type of equipment to be protected and the quality of the electrical wiring and service Surge Environment Surge environment refers to the damage...

Страница 35: ...inimum of 240 Joules for the modem n The modem surge circuit should present low capacitance to the modem line or it will slow the transmission rate Capacitance should be specified at less than 50 pico...

Страница 36: ...re the temperature will remain around 20 C 68 F n Re calibrate your battery when your battery performance degrades Storing Batteries n Store the battery within the recommended temperature range 10 C t...

Страница 37: ...a solution of one part Formula 409 and one part water Follow the procedure below To clean the outside case 1 Disconnect external power and turn off the computer 2 Using a soft dry cloth do not use pa...

Страница 38: ...closed and latched properly When the PC Card door is closed it provides a watertight seal for the PC Card socket Shield the area from all contaminants such as liquids rain snow and dust when the door...

Страница 39: ...he CMOS settings using the Setup Utility This happens when the system finds an error during the POST Power On Self Test that it carries out at startup CAUTION It is not recommended that you change any...

Страница 40: ...Line Down hot keys to highlight CMOS Setup Menu and press the Enter key The system will start the Setup Utility and display the main menu of the utility CAUTION Incorrect settings can cause your syst...

Страница 41: ...lp window refers to keys that are only available via an external USB keyboard If you do not have an external keyboard attached to your GoBook Tablet PC use the Setup utility s popup input panel Main U...

Страница 42: ...your screen Instead tap anywhere on the left side of the display To navigate between the five menu screens tap the left or right arrows on the input panel To toggle through the fields tap the up and d...

Страница 43: ...m Memory for information only Size System Time HH MM SS Configure system time System Date MM DD YYYY Configure system date Digitizer Calibration Opens Display Calibration Begins the digitizer calibrat...

Страница 44: ...es are connected Intel R SpeedStep tm tech Maximum Performance Battery Optimised Reversed Automatic Disabled Depending on AC or Battery powered CPU speed will change based on the selections RF Module...

Страница 45: ...e presence of IDE devices This displays the status of auto detection of IDE devices Secondary IDE Master sub menu same as Primary IDE Master While entering setup BIOS auto detects the presence of IDE...

Страница 46: ...ve accessed through BIOS IDE Detect Time Out Sec 0 5 10 15 20 25 30 35 Select the time out value for detecting ATA ATAPI device s ATA PI 80Pin Cable Detection Host Device Host Device Select the mechan...

Страница 47: ...to Disabled the Data transfer from and to the device occurs one sector at a time Auto The Data transfer from and to the device occurs multiple sectors at a time if the device supports it PIO Mode Auto...

Страница 48: ...led Enable Disable 32 bit Data Transfer GoBook Tablet PC Help Field Setting Function 1st Boot Device Removable Dev ATAPI CDROM PM IC25N030ATCS04 Realtek Boot Agent Specifies the boot sequence from the...

Страница 49: ...DROM PM IC25N030ATCS04 Realtek Boot Agent Disabled same as above 3rd Boot Device Removable Dev ATAPI CDROM PM IC25N030ATCS04 Realtek Boot Agent Disabled same as above 4th Boot Device Removable Dev ATA...

Страница 50: ...004 Itronix Corporation All rights reserved The Exit Menu Field Function Change Supervisor Password Install or Change the password Change User Password Install or Change the password GoBook Tablet PC...

Страница 51: ...ing a problem with a computer application use the Field Function Save Changes and Exit Exit system setup after saving the changes F10 key can be used for this operation Discard Changes and Exit Exit s...

Страница 52: ...ibed below To reboot your computer select Start Turn Off Computer Restart If that does not work try pressing the Security hot key once to bring up the Windows Task Manager Then select Shut Down Restar...

Страница 53: ...e battery is new or has been stored for a week or more follow this procedure 1 Make sure the computer is turned off 2 Unscrew and open the battery cover then remove the battery 3 Connect the AC adapte...

Страница 54: ...e battery n This may indicate that the charging process terminated prematurely n Calibrate the battery to align the gas gauge with the battery capacity The gas gauge reads full but the charging indica...

Страница 55: ...Control Panel Choose Display and then tap the Appearance tab to make changes to the color scheme I can t see the cursor while using the DOS editor n Press INSERT on the input panel to change from ins...

Страница 56: ...extreme low temperatures This is not a hardware failure associated with the hard disk Allow the computer to warm to room temperature The minimum cold or soft boot temperature is 5 C 41 F I can t save...

Страница 57: ...a connection n You may have incorrect parameters selected for your application to talk with the remote modem Refer to the online Help for your application n You may need to adjust your modem s baud ra...

Страница 58: ...e n The battery contacts may be dirty Turn off the computer remove the battery and clean the contacts The speaker volume is too high or too low n Increase the volume by pressing FN Escape decrease the...

Страница 59: ...omatically when they are connected to external power n Make sure the standby time is set properly in the Power Management program The system date and time are incorrect n Reset the correct date and ti...

Страница 60: ...will pop out Press the ejector button again to eject the PC card Slide the card out n If the ejector button malfunctions when you press it release the button and then press it again Diskette Read Err...

Страница 61: ...e in Classic View continue to step 3 If you are in Category View select Printers and Other Hardware and continue to step 3 3 Select Tablet and Pen Settings Then tap the Settings tab 4 Under the Calibr...

Страница 62: ...From the Start Menu select Control Panel 2 If you are in Classic View continue to step 3 If you are in Category View select Printers and Other Hardware and continue to step 3 3 Select Tablet and Pen...

Страница 63: ...ecurity How do I change the display orientation You can change between landscape and portrait orientation by pressing the rotate hot key You will need to calibrate the screen for each orientation You...

Страница 64: ...tion and under the Menu location 72_0111_007 13 February 2004 2003 2004 Itronix Corporation All rights reserved Page 64 of 64 GoBook Tablet PC Help 2 23 2004 file C Documents 20and 20Settings harwoodm...

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