iTALK TV KT-IH0932I, Инструкции по использованию

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Please check whether your modem settings are correct, if the modem
crashes, restart it.
Q9：The picture in the set-top box freezes.
Possible Reasons：
Network state is abnormal.
The STB crashed.
Solution：
Please check whether your network is normal, computer or other
network devices take up the network bandwidth. If the player crashes,
restart it.
Explanations:
如 If you are still unable to eliminate the fault according to the above
methods, or the fault you experience is not in the fault list, please call
the customer service phone 1-855-482-5588.