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T R O U B L E S H O O T I N G

7

7-2

V8.5e Rev 2.2.2002

7.2    PROBLEMS

Plotter does not plot

Possible causes:

Plotter has no paper or film
Lid is not securely closed
Thermal printhead is overheated
Latch pins need adjustment

Solutions:

1. Check the media supply. Install more media if necessary as
described in Chapter 3, Installation.

2. Check that the media is installed correctly and the plotter lid is
securely closed. The top of the lid should be flush with the top of
the side panels.

3. If plotting has stopped in mid-task, the printhead may be
overheated.

Do not intervene. The plotter will resume plotting from where it left
off with no loss of data when the printhead has cooled sufficiently.

When the printhead temperature reaches 60ºC, the plotter stops
and asserts a “busy” signal to the host. Plotting resumes when the
head temperature has cooled to 45ºC. This prevents printhead
damage caused by overheating.

4. If the lid does not close securely, or if the head pressure is too
low,  contact your authorized service center.

Содержание V8.5

Страница 1: ...V8 5 Thermal Plotter User Guide V8 5 Thermal Plotter is a product of iSys The Imagaing Systems Group 2005 ...

Страница 2: ...stered trademark of Versatec Corporation DISCLAIMER The Imaging Systems Group Inc makes no warranties as to the accuracy validity or fitness for use of the contents of this manual The Imaging Systems Group Inc reserves the right to revise the information in this manual at any time without notice HAFTUNGSAUSSCHLUSS Imaging Systems Group Inc übernimmt keinerlei Garantie hinsichtlich der Genauigkeit ...

Страница 3: ...ired to take whatever measures may be required to correct theinterference ACHTUNG Der V8 5e Plotter erzeugt verwendet und verbreitet Hochfrequenzenergie und kann daher im Falle dass er nicht gemäß dem Benutzerhandbuch installiert und benutzt wird zu Störungen im Hochfrequenz Kommunikationsverkehr führen Er wurde gemäß den Anforderungen für Rechnergeräte der Klasse A konstruiert und erfülltUnterabs...

Страница 4: ...protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference Shielded cables should be used with this unit to ensure compliance with the Class A limits Europe This digital...

Страница 5: ...angemessenen Schutz bei Einsatz dieser Geräte in einer gewerblichen Umgebung zu sichern Ein Einsatz dieser Geräte in Wohngebieten wird wahrscheinlich Störungen verursachen im welchem Falle der Benutzer auf eigene Kosten die notwendigen Maßnahmen ergreifen muss die erforderlich sind um solche Störungen zu beheben Um die Einhaltung der Klasse A Einschränkungen zu gewährleisten sollte das Gerät mit g...

Страница 6: ...maging Systems Group Inc and that such voluntary risk allocation represents a fundamental part of the agreement reached between The Imaging Systems Group Inc and the purchaser The Imaging Systems Group Inc shall not be liable for any special direct or indirect incidental consequential exemplary punitive or any similar or other damages of any nature suffered by the purchaser whatsoever including wi...

Страница 7: ... 3 Transport 2 4 2 2 ELECTRICAL 2 4 Interface 2 4 Power consumption 2 4 Power requirements 2 4 2 3 PHYSICAL 2 5 Dimensions 2 5 Weight 2 5 2 4 ENVIRONMENTAL 2 5 Temperature 2 5 Other 2 5 3 INSTALLATION 3 1 3 1 UNPACKING 3 1 3 2 MOUNTING AND POSITIONING 3 2 3 3 INTERFACE SETUP 3 3 3 4 MEDIA INSTALLATION 3 3 Installingrolledpaper 3 4 Installingfan foldpaper 3 8 Installingandusingfilm 3 8 Installingro...

Страница 8: ...on 4 10 Form feed length 4 10 Bytes per scan 4 12 Grayscale media table number 4 13 Setup headers for programming the V8 5e 4 13 4 4 ERROR MESSAGES 4 16 5 THEORY OF OPERATION 5 1 5 1 INTRODUCTION 5 1 5 2 PLOTTER FUNCTIONS AND FEATURES 5 1 Power supplies 5 1 Stepper motor 5 3 5 3 INTERFACE 5 3 Interfacetimingandsignals 5 3 Datarates 5 6 Scan width 5 7 Verticalresolution 5 7 Scaling 5 7 Print mode 5...

Страница 9: ...pes 7 3 Plotisblotchyorfaded 7 4 Plotcontrastisweak 7 5 Plothasblackverticallines 7 6 Plot is wrong length 7 7 Paper is wrinkling or tearing along one edge 7 7 Plotter has no power 7 8 Plotterdisplayisfunctioningbutmotor 7 8 Can t make changes to control panel settings 7 8 Plotoutputspeediserratic 7 9 Burning smell during plot or blooming 7 10 Form feed stops before desired length 7 11 Form feed d...

Страница 10: ...ix V8 5eRev2 2 2002 B INTERFACE CONNECTOR PIN ASSIGNMENT B 1 C CENTRONICS INTERFACE BOARD C 1 ...

Страница 11: ...a plotted can contain as many as 64 independent intensity levels gray scales The thermal print head TPH in the V8 5e is made up of 1728 thermal heater nibs and each one of these nibs can be heated to a different energy level producing a dot on the thermal media of varying intensity This type of plotting can produce high resolution images containing many shades of gray The V8 5e prints in both rast...

Страница 12: ...N Indicates possible equipment damage unless procedure i sf o l l o w e d c o r r e c t l y NOTE Indicatesageneralruleforaprocedure oranexceptiontoa r u l e This symbol indicates an area of possible concern due to s t a t i c dischargeintothecircuitry Whenthissymbolap pearsinthemanual pleaseobserveproperstaticprecau tionstominimize damagetothecircuitry VORSICHT Verweist auf die Gefahr der Beschädi...

Страница 13: ...ing Plot speed up to 4 0 inches per second Microprocessor controlled Automatic head temperature feedback Panel settings On line off line Test plot test print Contrast C1 C2 C3 C4 C5 C6 C7 C8 Plot speed select 1 2 3 4 per second Media select LP HP LF HF Scaling positive and negative S0 S1 S2 S3 S4 S5 S6 S7 S8 S9 SA SB SC SD SE Vertical emulation P0 n0 for 200 dots per inch vertical emulation P3 n3 ...

Страница 14: ...scan respectively Grayscale media calibration table number t1 t2 Settings marked with are used exclusively with bi modal plotting Settings marked with are used exclusively with grayscale plotting Settings marked with are used with both bi modal and grayscale plotting Plot speeds Paper 1 0 2 0 3 0 and 4 0 inches per second in bimodal black and white plotting mode Film 1 0 inch per second Grayscale ...

Страница 15: ... media Maximum length Rolled media 100 feet with thick paper 150 feet with thin paper Maximum diameter 2 5 inches Fan fold unlimited maximum Fan fold guides Optional for fan fold paper Adjustable for 8 75 inch and 9 0 inch media Feeder trays Optional for fan fold paper Thermal printhead Type Linear array Resolution 203 dots per inch 8 dots per milimeter Dots per scan 1728 metric maximum Bytes per ...

Страница 16: ...RICAL Interface Type Parallel 8 kB buffer Compatibility Versatec Greensheet Centronics parallel optional External SCSI Data cable Optional Power consumption Idle mode 110 Watt minimum Plot or print mode 315 Watt maximum Power requirements Voltage Auto selectable input 100 Volts AC 60 Hertz Or 240 Volts AC 50 Hertz Current 3 Amps maximum 110 Volts 1 5 Amps nominal 220 Volts Fuse 250 Volts 5 Amps ...

Страница 17: ...ches 15 inches Depth 12 5 inches 12 5 inches Weight Net 23 pounds 22 pounds 2 4 ENVIRONMENTAL Temperature Operating range 32º to 122º Fahrenheit 0º to 50º Celcius Storage range 14º to 158º Fahrenheit 10º to 70º Celcius Other Operating humidity 5 to 95 non condensing Certification FCC Class A certified for electromagnetic interference ...

Страница 18: ...ms Group Inc confirm that your plotter has the following 1 Power cord 2 Sample Roll of paper 3 Two spindle hubs 4 Rackmount spacers Confirm that any specified options are present such as a data cable or fan fold guide AC Power Cord Manual Warranty Card HeadCleaningPen Plotter Rail Spacers Spindle with Spacer disks Thumb Screw Kit ...

Страница 19: ...ing Systems Group Inc During shipping or storage place a length of thermal paper between the printhead and roller This prevents damage caused by the two components sticking together 3 2 MOUNTING AND POSITIONING Keep the V8 5e away from direct heat sources including sunlight Do not block the vents on the sides of the plotter CAUTION Make sure the thumbscrews are secured before operation Thisisparti...

Страница 20: ...data cable lengths up to 700 feet For optional Centronics interface setup see Appendix C An external SCSI Small Computer System Interface is also available Please contact your Imaging Systems Group Inc product representitive for further information 3 4 MEDIA INSTALLATION CAUTION Do not attempt to plot or form feed without the print medium installed This may damage the print head and will void the ...

Страница 21: ... 3 Remove the fan fold guide by grasping the two stainless steel rails and lifting it straight upwards 4 Place the spindle hubs onto each end of the roll of media with the spacer on the left hand side spindle 5 Orient the roll so that the paper feeds off of the top of the roll 6 Place the roll in the plotter so that the pins on the spindle hubs snap into the slots on the spindle blocks 7 Guide the...

Страница 22: ...3 I N S T A L L A T I O N 3 5 V8 5eRev2 2 2002 Figure 3 1 ControlPanel Power Latch Figure 3 2 Back Panel AC receptacle Screws AC Power Fuse Back Panel Screws Data port ...

Страница 23: ...I N S T A L L A T I O N 3 3 6 V8 5eRev2 2 2002 Figure 3 3 Roll paper and film path Roll Figure 3 4 Roll paper installed ...

Страница 24: ...3 I N S T A L L A T I O N 3 7 V8 5eRev2 2 2002 LatchBar Figure 3 5 Opening the plotter Lid ...

Страница 25: ...fold paper feed the media under the rear fan fold guide bar and over the front fan fold guide bar Figure 3 4 If using bottom loaded fan fold paper feed the media over the rear fan fold guide bar and over the front fan fold guide bar 6 Guide the paper over the blue platen roller and under the black cutter bar as shown in Figures 3 3 and 3 4 7 When installing any media ensure that the coated side of...

Страница 26: ...igt werden Installing rolled film 1 Loosen the rackmount thumbscrews and pull the plotter forward on the rails 2 Release the lid assembly by grasping underneath the black latch bar and pulling it upwards Figure 3 5 Open the plotter lid by lifting it straight upwards 2 Remove the fan fold guide by grasping the two stainless steel rails and lifting it straight upwards 3 Place the spindle hubs onto e...

Страница 27: ...I N S T A L L A T I O N 3 3 10 V8 5eRev2 2 2002 Figure 3 6 Spindle blocks Spindle blocks 1 per side Figure 3 7 Fanfold guide path ...

Страница 28: ...ischargestaticintotheplotter Thismaycausedamagetotheintegratedcircuitsorother electronic components Use an approved method of static dissipation to revent component damage VORSICHT VermeidenSiestatischeEntladungamPlotter Dieskönnte zu Schäden an den integrierten Schaltkreisen und anderen elektronischen Bauteilen führen Verwenden Sie ein anerkanntes VerfahrenzuAbleitungderstatischenEnergie umGeräte...

Страница 29: ... buttons Button 1 Button 2 Button 3 4 2 USING THE CONTROL PANEL To turn the plotter on press the main power switch at the front of the plotter The LED display moves in circular motion during bootup followed by the ONLINE LED illuminating When the ONLINE LED is on the plotter is ready to receive data from the host Changes to the plotter have to be made in offline mode ...

Страница 30: ...p e h t o t d e e f m r o f a s e s u a c g n i s a e l e r r e p a p s e c n a v d a y l l a u n a m g n i d l o h d n a g n i s s e r P s s e c c a u n e m r e t f a s u n e m b u s n o i t c n u f s t c e l e S e v a S u n e M 3 y b e d o m E N I L F F O n i u n e m n o i t c n u f s t c e l e S o t t s r i f m o r f s i g n i l l o r c S t s i l e h t h g u o r h t g n i l l o r c s y a l p s ...

Страница 31: ... e l b a t s s e r P P U W O R R A M R O F D E E F s s e c c a o t e t a v i t c A y b t s e t t o l P g n i s s e r p U N E M n o t t u b P t 8 C 7 C 6 C 5 C 4 C 3 C 2 C 4 3 2 F H F L P H E S D S C S b S A S 9 S 8 S 7 S 6 S 5 S 4 S 3 S 2 S 1 S 0 n 3 n 0 P F P F t 8 f 4 f 4 g 3 g 2 g 1 g 2 b 2 t t l u a f e D e u l a V e v i t c a n I 1 C 1 P L 0 S 3 P 2 f 1 b 1 t Table 4 2 Control panel settings ...

Страница 32: ...ach menu item press Button 1 or 2 up or down arrows until the desired setting or sub menu item is shown in the display for that menu 4 Save the setting by pressing and holding Button 3 MENU SAVE Display shows NOTE Press and hold the MENU SAVE button immediately after the desired function setting is displayed Advancing through the menu withoutdoingsowillnotsaveyourchanges 5 The display will then sh...

Страница 33: ...the user to verify that the plotter is creating a plot image feeding the paper correctly and that contrast levels and media settings are acceptable The test plot will use the current menu settings to generate the image 1 Press Button 1 to put the plotter into OFFLINE mode 2 Press Button 3 once tP is displayed 3 Press and hold Button 3 until the display flashes The test plot will be generated Contr...

Страница 34: ...auteile beschädigen und zu Verlust der Garantie führen Auch können Beschädigungen an den Medien entstehen Speed The speed function adjusts the speed of the plot output There are four output plot speed settings in the V8 5e 1 0 2 0 3 0 and 4 0 inches per second The default setting is 1 0 inch per second which produces the highest quality output If the plot speed is erratic or if output quality is u...

Страница 35: ... are stored in non volitile memory until overwritten Tables are uploaded two at a time overwriting the factory default tables stored in T1 and T2 Media The media function adjusts the time that the printhead is turned on strobe time to create an image on the media based upon the media type selected The default setting is light paper When the plotter CAUTION Thermalplottingtechnologyinvolveshightemp...

Страница 36: ...ttings being S0 through SE The default setting is S2 To determine if scaling is needed plot a job of a known length and measure it Adjustments can be made to the scaling in increments of or 1 16 inch over 36 inches of plot S0 no scale SE 14 16 over 36 inches of plot Note PositiveornegativescalingisselectedthroughtheEmulation menusetting ...

Страница 37: ... dpi The plotter can emulate 200 dpi vertical resolution E0 and n0 settings to match the rastered host data for Imperial units Form feed length The form feed length function adjusts the distance that the media is advanced in off line mode and when a remote function is sent To form feed media put the plotter in offline mode and press the FORMFEED ADVANCE button without holding Menusettingsare F2 F4...

Страница 38: ...TOF mark and continue to advance the media by the amount programmed when a formfeed or end of transmission is commanded This feature is enabled by setting the formfeed menu to PF The advance range is from 01 hex 10 scans approx 0 05 to ff hex 2550 scans approx 12 5 in increments of 10 scans for each hex number Once the menu has been set to PF the amount of advance past TOF which has been programme...

Страница 39: ...scan width higher than the byte count of the raster data does not create a wider plot Setting the scan width incorrectly results in skewed output as the data wraps and finishes the scan on the next line This condition is identifiable on the plot in Figure 7 8 The V8 5e contains a new method of plotting raster data Each scan of data plotted can contain as many as 64 independent intensity levels gra...

Страница 40: ...must be in PRINT mode for the setup header string to work Numeric values shown below are hexadecimal not ASCII NOTE All menu functions can be remotely configured by sending a setup header string from the host to the V8 5E through the interface The programmable advance past TOF can be programmed in a similar fashion NOTE Sending a 00 hex in any of the setup string positions listed below allows the ...

Страница 41: ...ches sec 4 24 4 0 inches sec No Change 00 Byte 4 media LP 31 Light Paper HP 32 Heavy Paper LF 33 Light Film HF 34 Heavy Film No Change 00 Byte 5 scaling S0 41 No Scale S1 42 S2 43 S3 44 S4 45 S5 46 S6 47 1 16 S7 48 increments over 36 of S8 49 plot up to 14 16 S9 4A SA 4B Sb 4C SC 4D Sd 4E SE 4F No Change 00 ...

Страница 42: ...203 scans inch vertical with negative scaling No Change 00 Byte 7 formfeed F2 61 F4 62 F8 63 tF 64 Stops on TOF Mark PF 65 Programmable advance past TOF mark No Change 00 Byte 8 bytes scan b1 71 216 bytes scan b2 72 264 bytes scan g1 73 8 level grayscale g2 74 16 level grayscale g3 75 32 level grayscale g4 76 64 level grayscale No Change 00 Byte 9 grayscale t1 81 media type 1 media table t2 82 med...

Страница 43: ...take place and the error LED will flash twice 4 4 ERROR MESSAGES 1 MediaOutError Theplotterwilldisplayasmallsquare flashing segmentsandtheerrorLEDwillflash Tofixthiserror reloadmedia intothepotter Plottermustbeputbackonlinetocontinueplotting 2 HotHeadError TheplotterwilldisplayHtandtheerrorLEDwill flash Theplotterwilldisplaythiserroruntilthethermalprinthead coolstoatemperaturethatissafetoplotagain...

Страница 44: ...t und die Fehleranzeigeblinkt DieAnzeigebleibtsolangebestehen bisder DruckkopfaufeineTemperaturabgekühltist beiderwiedergefahrlos geplottet werden kann 3 24 Volt Fehler Am Plotter erscheint 24 und die Fehleranzeige blinkt Wenn dieser Fehler auftritt ist möglicherweise die 24 V Spannungsversorgung defekt In diesem Fall nehmen Sie mit ihrem zuständigenVertragspartnerKontaktauf 4 ThermistorFehler AmP...

Страница 45: ...oller converts the data from parallel to serial and sends the serial data to the printhead One horizontal line or scan consisting of a single row of dots is plotted The stepper motor advances the paper for the next scan This cycle repeats until the plotted or printed image is finished 5 2 PLOTTER FUNCTIONS AND FEATURES Power supplies The logic circuitry and printhead of the plotter are powered by ...

Страница 46: ...a Input Interface Data Buffer Non volitile RAM 24VC Power Supply Motor 5VDC Power Supply Micro controller Character generator ROM print mode Sensor Pod Parallel to serial Thermal Printhead Input Decoder REM REM REM REM REM MODE Temperature Feedback Figure 5 1 Functional block diagram ...

Страница 47: ...ndix A Table 5 1 shows the active level for the plotter status signals Table5 1StatusSignals Interfacetimingandsignals The ready signal indicates the plotter s readiness to accept data When READY is low the plotter can accept one byte of data This byte must be accompanied by a PICLK data strobe pulse Table 5 2 shows the timing relationship for maximum data transfer l a n g i S c i n o m e n M l a ...

Страница 48: ...o L s i r e t t o l p s n a e m l e v e l w o L a t a d t x e n e v i e c e r o t y d a e r n o i t c n u f e t o m e r r o e t y b r e t t o l p s e t a c i d n i l e v e l h g i H t p e c c a t o n l l i w d n a y s u b s i s n o i t c n u f e t o m e r r o a t a d Table5 2DataTransfer Note that the plotter goes busy after receiving each byte The plotter goes busy for longer periods during the e...

Страница 49: ... u o i v e r p l l a s e s u a c d e d a o l g n i e b e c n e u q e s n i t u p t u o e b o t a t a d d e d a o l t s u j a t a d r e f f u b e h t s t u p t u o n e h t s i h T e c n e u q e s n i d e t a n i m r e t d e v i e c e r f i d e r o n g i s i d n a m m o c s a h n a c s l l u f a r e t f a y e l t a i d e m m i d e t a n i m r e t y l l a c i t a m o t u a n e e b D E F F R m r o f e...

Страница 50: ...5 4 shows the minimum data rates at the four speed settings t o l p f o d e e p S e t a r a t a d m u m i n i M d n o c e s r e p h c n i 0 1 c e s B K 4 4 d n o c e s r e p s e h c n i 0 2 c e s B K 8 8 d n o c e s r e p s e h c n i 0 3 c e s B K 2 3 1 d n o c e s r e p s e h c n i 0 4 c e s B K 6 7 1 Table 5 4 Minimum data rates As with all thermal plotters slower speeds produce the highest qual...

Страница 51: ...inated and the plot continues on the next line Verticalresolution The vertical resolution of the plot can be changed from the default value of 203 dpi n3or P3 to 200 dpi n0 or P0 also known as Imperial unit setting See Emulation in Chapter 4 Operation for information on control panel settings The plotter emulates the 200 dpi resolution by stretching the plot length This is accomplished by insertin...

Страница 52: ... the use of a Character Generator ROM When one complete print line of ASCII coded data is received the data is converted into plot patterns Each character line is executed over 20 plot scans l a n g i S c i n o m e n M e m a N l a n g i S e v i t c A l e v e L n o i t a r e p O T N I R P e d o M t n i r P h g i H t o l p r o t n i r p r e h t i e s t c e l e S h g i h s i l a n g i s n e h W e d o...

Страница 53: ...e Feedback The thermal printhead rises in temperature as it plots images on paper thus less energy is required to activate each nib as the plot proceeds to create an image of the same intensity A thermistor embedded in the head measures the head temperature and provides feedback information to the main logic board The main logic board decreases the burn strobe accordingly to keep the contrast of t...

Страница 54: ... sensor board The top of form sensor consists of a focused infrared beam and receptor that reacts to black top of form marks The receptor sends a stop form feed command to the logic circuitry if a mark stops the beam from reflecting back into the receptor The paper sensor consists of an unfocused infrared beam and receptor If the receptor receives enough reflected light the receptor sends no comma...

Страница 55: ...nternalcomponents WICHTIGER HINWEIS Versuchen Sie nicht irgendwelche Bauteile desV8 5ezureparierenoderzumodifizieren FallseinBauteilversagt kann es gemäß den in diesem Handbuch enthaltenen Garantiebedingungen kostenfrei ersetzt werden Bei nicht genehmigten Reparaturen oder Modifizierungen erlischt der GarantieanspruchundSicherheitszertifikatewerdenungültig WARNUNG Am Druckkopf und am Wechselstroma...

Страница 56: ...UIDELINES In order to minimize the complexity of troubleshooting and repairs the V8 5e plotter is composed wherever possible of field replaceable units FRUs The Imaging Systems Group Inc does not recommend troubleshooting at a component level but rather to the level of these FRUs This chapter and the troubleshooting chapter of this manual follows this approach resulting in faster and easier repair...

Страница 57: ...ce is the customers responsibility Damage to the plotter that has in The Imaging System Group s opinion resulted from neglect or misuse will not be covered under warranty CAUTION NopartsoftheV8 5erequirelubrication Allbearingsare sealedandself lubricating Thesebearingsmustbereplacedinpairsif onefailsbyauthorizedrepairdepot VORSICHT KeinTeildesV8 5eerfordertSchmierung AlleKugellager sind geschlosse...

Страница 58: ... on portions of the printhead blocking the contact it makes with the paper during a plot and causing faded patches Poor contact between the printhead and paper may also cause the affected heating elements nibs to fail prematurely because of improper heat dissipation to the paper Clean the printhead every time you install a new roll of paper or film 1 Turn the plotter power off F i g u r e6 1 Print...

Страница 59: ...tänden berühren Fett oder Öl verschmutzt den Druckkopf wodurch die Druckqualität vermindert und die Lebensdauer des Druckkopfesverkürztwird Cleaningtheplatenroller After prolonged use the platen roller picks up fibres from the paper passing above it These fine fibres collect and compact on portions of the platen roller creating bumps The uneven surface of the roller may cause the printhead to cont...

Страница 60: ...afirehazard SeeChapter2 Specifications forfuse s p e c i f i c a t i o n s WARNUNG Beim Auswechseln der Sicherungen nur solche mit gleicherSpezifikationverwenden AndereSicherungenkönnenBrände verursachen Siehe Kapitel 2 Spezifikationen hinsichtlich der SpezifikationderSicherungen WARNING ConsistentdamagetotheplotterACfuseindicatesaseri ous problem and should be repaired immediately Contact your au...

Страница 61: ...N This chapter provides a list of problems that may be encountered with the V8 5e and gives possible causes and solutions for these problems To use this chapter locate the problem from the list Follow the steps in order referring to Chapter 6 Maintenance where necessary ...

Страница 62: ...losed The top of the lid should be flush with the top of the side panels 3 If plotting has stopped in mid task the printhead may be overheated Do not intervene The plotter will resume plotting from where it left off with no loss of data when the printhead has cooled sufficiently When the printhead temperature reaches 60ºC the plotter stops and asserts a busy signal to the host Plotting resumes whe...

Страница 63: ...The printhead is dirty Some printhead nibs are burnt out Solutions 1 Check that the media is installed correctly and the plotter lid is securely closed The top of the lid should be flush with the top of the side panels 2 Clean the printhead as described in Chapter 6 page 6 3 3 The thermal printhead has one or more burnt out nibs so it must be replaced Contact your authorized service center ...

Страница 64: ...id is not securely closed Latch pins need adjustment Solutions 1 Check that the media is installed correctly and the plotter lid is securely closed The top of the lid should be flush with the top of the side panels 2 If the plot is fading on one side test by pressing down on that side of the lid while the plotter is plotting If this helps the latch pin needs to be adjusted on that side Contact you...

Страница 65: ... malfunctioning Solutions 1 Check that the media is installed correctly and the plotter lid is securely closed The top of the lid should be flush with the top of the side panels 2 If the lid does not close securely or if the head pressure is too low contact your authorized service center 3 Check that the media setting is correct See Chapter 4 page 4 8 4 Adjust the contrast setting as described in ...

Страница 66: ...l i n e s Possible Cause One or more bits in each byte going to the plotter are stuck high Solution 1 If your plotted output from the host shows these lines run a test plot If the lines are not present on the test plot the problem originates with the host data Check the interface data cable from the host and replace it if neccesary ...

Страница 67: ...ter 4 Operation 3 Determine if your data requires vertical emulation and adjust the vertical resolution setting appropriately See Emulation in Chapter 4 Page 4 10 Paper is wrinkling or tearing along one edge Possible causes Paper feed is misaligned Paper is incorrectly installed Lid is not securely closed Latch pins need adjustment Solutions 1 Ensure that paper is correctly aligned while feeding I...

Страница 68: ...r is plugged in to a functioning outlet then the AC fuse has blown Solution 1 Replace the fuse as described in Chapter 6 Plotterdisplayisfunctioningbutmotordoesnotfunction Possible Cause Either the 5 V or 24 V power supply is malfunctioning Solution 1 Contact your authorized service center Can t make changes to control panel settings Possible Cause Plotter is in ONLINE mode Solution 1 Press the ON...

Страница 69: ...e Cause Plotter speed is set too high This is most likely to occur on the HIGH setting Lowering the plot speed enables the plotter to match the rate of data and produces a more steady output Solution 1 Lower the plot speed setting on the control panel as described in Chapter 4 Page 4 7 ...

Страница 70: ...setting on the control panel as described in Chapter 4 If unsure of the media specifications start at the LT PAPER setting and then increase the setting testing plot output after each change CAUTION Thermal plotting technology involves high temperatures Incorrectmediaorcontrastsettingscandamagetheprintheadorother components and void the warranty Media damage can also occur Burning smell during plo...

Страница 71: ... panel as described in Chapter 4 Page 4 10 Form feed does not stop at top of form marks Possible Cause The top of form sensor is not reading the marks Solution 1 Contact your authorized service center VORSICHT Bei der thermischen Plottertechnologie entstehen hohe Temperaturen Ungeeignete Medien oder falsche Kontrasteinstellungen können den Druckkopf oder andere Bauteile beschädigen und zu Verlust ...

Страница 72: ...H O O T I N G 7 7 12 V8 5eRev2 2 2002 Plot is skewed or unreadable Figure7 8 Skewedplot Possible Cause The scan width is incorrect Solution 1 Adjust the scan width byte count in your host software to 216 bytes or less ...

Страница 73: ...r neglect Consumable accessories are not included in this warranty iSys will extend to customers during the warranty period a Hot Swap Program to further expedite warranty repair Hot Swap warranty is one 1 year for the V8 5e Thermal Plotter During the warranty period iSys will exchange the plotter within 24 Hours North America ONLY free of charge to the customer Included with the thermal plotter w...

Страница 74: ...to inadequate packing will not be accepted by iSys The return must arrive at iSys within 14 days from receipt of the RMA Kit If these policies are violated the customer will be responsible for payment of the purchase price on the product b Warranty from the manufacturer and warranty from iSys will be null and void if it is discovered that the product is not functional due to neglect or unauthorize...

Страница 75: ...TableA 1 NormalASCIIcharacterset TableA 2 ASCIIcontrolcodecharacterset N S L N S M 0 1 2 3 4 5 6 7 8 9 A B C D E F 2 3 0 1 2 3 4 5 6 7 8 9 4 A B C D E F G H I J K L M N O 5 P Q R S T U V W X Y Z 6 a b c d e f g h i j k l m n o 7 p q r s t u v w x y z I V S N S L N S M 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 T O E F L F F R C ...

Страница 76: ...B t u p n I 6 D N I 7 6 2 7 t i B t u p n I 7 D N I 8 7 2 B S M 8 t i B t u p n I 8 D N I 9 8 2 r a e l C R A E L C 0 1 9 2 k c o l C t u p n I l e l l a r a P K L C I P 1 1 0 3 y d a e R Y D A E R 2 1 1 3 t n i r P T N I R P 3 1 d e t c e n n o C t o N C N 4 1 3 3 t n i r P t o l P s u o e n a t l u m i S P P S 5 1 4 3 t e s e R e t o m e R T E S E R 6 1 5 3 d e e F m r o F e t o m e R D E F F R ...

Страница 77: ... T S 4 1 T X F A 2 0 A T A D 5 1 R O R R E 3 1 A T A D 6 1 T E S E R 4 2 A T A D 7 1 N I T C L S 5 3 A T A D 8 1 D N G 6 4 A T A D 9 1 D N G 7 5 A T A D 0 2 D N G 8 6 A T A D 1 2 D N G 9 7 A T A D 2 2 D N G 0 1 K C A 3 2 D N G 1 1 Y S U B 4 2 D N G 2 1 E P 5 2 D N G 3 1 T U O T C L S TableB 2 Centronicscablepinouts straightthrough ...

Страница 78: ...le c Rev 1 1 adapter cards exhibit inconsistent data transfer with newer generation PC s equipped with high speed integrated Centronics parallel ports The following are two transfer formats that can be used with the optional V8 5E Centronics parallel adapter 1 Standard transfer format To place the V8 5E Centronics adapter in raster mode the following 3 bytes hex must be sent to the Centronics adap...

Страница 79: ...s transfer method This allows the five 1B 4X commands or the standard ASCII control codes listed below in section 3 to be used during plotting The format of the 6 byte header is 1B 2A 72 XX YY 01 where XX high byte of the number of bytes scan YY low byte of the number of bytes scan Example To send a plot that is rastered to 200 bytes scan send the following 6 byte header be fore each and every sca...

Страница 80: ...1B 45 remote reset 1B 50 ZZ sends blank scans to plotter from ZZ 01 hex to FF hex NOTE These commands must be sent when the plotter is in print mode The commands will be ignored and inter preted as raster data if they are sent at any other time The V8 5E plotter also obeys standard control characters which must be sent when the plotter is in print mode 04 end of transmission 0A line feed 0C form f...

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