22B
6. Troubleshooting
Following are a few common problems that may occur during operation. Here are
some suggestions for easy troubleshooting:
A. The unit does not work, no light and the fan does not work
1. Check the connect power and main fuse.
2. Measure the mains voltage on the main connector.
3. Check the power on LED.
B. Not responding to DMX controller
1. DMX LED should be on. If not, check DMX connectors, cables to see if link properly.
2. If the DMX LED is on and no response to the channel, check the address settings and DMX
polarity.
3. If you have intermittent DMX signal problems, check the pins on connectors or on PCB of
the unit or the previous one.
4. Try to use another DMX controller.
5. Check to see if the DMX cables run near or run alongside to high voltage cables that may
cause damage or interference to DMX interface circuit.
C. No response to the sound
1. Make sure the unit is not receiving DMX signal.
2. Check microphone to see if it is good by tapping the microphone.
D. One of the channels is not working well
1. The stepper motor might be damaged or the cable connected to the PCB is broken.
2. The motor’s drive IC on the PCB might be out of condition.
E. The lamp is cutting out intermittently
1. The lamp is not working well. Check the main voltage either too high or too low.
2. Internal temperature may be too high. Check and if necessary replace the fan on the head.
23B
F. If The pan belt is broken
1. Turn off the main power.
2. Unscrew all the screws (A) and open the base-housing cover (B).
3. Unplug all the connect wires that upon belt.
4. Change a new belt (C), put the belt around the axis gear and motor gear.
5. Install the new belt and adjust the belt tension properly.
Note: do not fix the belt too tight as it is easy to rupture.
6. Plug all the connect wires back that upon belt.
7. Screw all the screws (A)
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