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Scroll control: allows you to control the way that new alerts are added to the display.
If “Updating” when new alerts are added, the table scrolls down and shows the new
alert. If “Paused” alerts are added as normal, but the selected alert is not changed and
the table is not scrolled. This allows you to examine the selected alert without being
interrupted by new alerts.
• Alerts history size: allows you to control the number of entries to display in the Alerts
Table. As with any GUI, if there are lots of entries in the table, it can be very slow, so
setting this to a sensible value means that the table doesn't get too full. Once the maximum
number is reached old alerts will be removed as new alerts are added.
7.2.2
The Alerts Table
The alerts table is the place where new alerts are added. It consists of 8 columns.
• Time/Date: In YYYY-MM-DD HH:MM:SS.ms format
• Source: The source of the event. Local files or a SOM server.
• Severity: The severity of the event (C, F, E, W)
• Level: The level of the alert event (derived from the Alert Group)
• Facility: The event facility
• MessageId: The message identifier of the event
• Program: The program or channel name that generated the event
• Description: The full text that describes the event or alert.
7.2.2.1
Right-click menu options in the Alerts Table
It is possible to invoke the some of the actions that appear in the toolbar by selecting an
entry in the Alerts Table, and using the equivalent action in right-click menu.
• Acknowledge
• Acknowledge all similar alerts
• Configure alert
• Don't alert. Used to add a "Don't Alert" configuration for the selected event.
• Copy text to clipboard.
7.2.3
The Alerts Details and Alert Status boxes
When an alert is selected in the Alerts Table, the two views at the bottom of the window
are updated with information about the selected alert.
The Alert Details box shows the information taken from the Isode Events Catalogue, like
Facility Name, Error Description, Action and the full text of the alert message.
When the text of an alert message is very long, it may not fit in the "Message" column of
the Alerts table, but it is available in "Alert Details" box.
The Alert Status box shows the status of the alert: if it has been acknowledged or not, the
Process ID that created the event, the User ID and the corresponding log file name.
7.2.4
The Alert View Status bar
At the bottom of the Alerts View, there's a status bar, that displays the following information:
• The Alert Source: an icon that shows the source of the Alert Events. It can be the SOM
Server, Local Files or both.
• The number of alerts displayed in the Alerts Table
• The date and time of the local system
Alerts
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M-Switch Operator's Guide