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15

ZERO 

MY20

EN 428001318037

Use and maintenance manual

9.

FAULTS - TECHNICAL AFTER-SALES ASSISTANCE

In case of uncertain or no operation, 

before requesting the intervention of the Technical Assistance service

 

perform the following checks:

MALFUNCTION

CAUSE

SOLUTION

MANAGER

THE EQUIPMENT DOES NOT WORK

Blown protective fuse

First find the cause of the trip of the switch, and then replace the 

new fuse.

User

The master switch is open

Close the master switch.

User

The plug is not inserted

Insert the plug.

User 

Electrical black-out

If the blackout continues for a long time, transfer the product into 

an appropriate refrigerated container.

User

THE TEMPERATURE IS NOT SUFFI-

CIENTLY LOW

Wrong temperature setting

Set the appropriate temperature.

User

Equipment being struck by currents of air or 

exposed to direct or reflected sunlight

Eliminate air currents and always avoid direct sunlight 

or reflections of the sun.

User

Insufficient air flow for cooling to the 

condenser

Remove anything which could obstruct air circulation through the 

condenser (sheets of paper, cardboard, insufficiently slotted grids, 

etc.).

User

High ventilation

Technical 

Assistance

Internal fans not working or damaged fans Replace the ventilators/fans.

Technical 

Assistance

Thermostat / Electronic control board not 

efficient

Replace the thermostat/electronic control board.

If the electronic control board is used on appliances with R290 cool-

ant, it must only be replaced with an original spare part supplied 

by the manufacturer. Replace the temperature probes only after 

checking which of the two is not operating efficiently.

Technical 

Assistance

Condenser unit blocked by dust or dirt in 

general

Clean the condensing unit thoroughly. 

The condensing unit in particular operating environments (e.g. 

presence of dust, presence of excessive humidity, etc.) when 

the performance of the appliance deteriorates requires careful 

cleaning.

Technical 

Assistance

Insufficient refrigerant quantity in the 

cooling system

Find the cause of the refrigerant leak and eliminate it; refill the 

refrigerant, possibly preceded by new emptying the system.

Technical 

Assistance

THE COMPRESSOR DOES NOT 

START WORKING OR WORKS FOR 

VERY SHORT PERIODS

No electric power supply to the appliance

Check if there is a power cut.

Close the various switches on the power supply line.

User

Power supply voltage too low

Check that the mains voltage of the power power supply corresponds 

to the nominal value 220V +/- 10%.

User

Temperature set too high

If the temperature is higher than the air temperature in the display 

chamber, the compressor will not start. Set a more suitable tem-

perature if the current value is not low enough.

User

Maximum pressure switch intervention (if 

present)

Check the cause of the continuous interventions of the maximum 

pressure switch such as: blocked air condenser, air condenser fan 

stopped, excessively high ambient temperature, breakage of the 

pressure switch itself.

Technical 

Assistance

THE TOUCH SCREEN DOES NOT 

REACT TO COMMANDS

The display is dirty

Clean the display.

Turn the equipment off and on again.

User

FOOD DOES NOT REACH THE 

REQUIRED TEMPERATURE

Incorrect cooling cycle setting

Check the program and correct the food distribution inside the cell. User

Incorrect division of the food on the trays

Check, if any, obstructions to correct air circulation.

User

High thickness of the food

Reduce the thickness of the food.

User 

Presence of cover or lid

Remove the cover or lid.

User

THE TEMPERATURE SIGNALLED BY 

THE PIN PROBE IS INCORRECT

Incorrect insertion of the pin probe

Check correct insertion of the pin probe into the core of the 

product.

User

The pin probe is damaged

Use only timed or assisted programs.

Contact the Technical Assistance Service for replacement.

User

Содержание ZERO MY20

Страница 1: ...A Via Madonna di Campagna 123 06083 Bastia Umbra PG Italy T 39 075 801 71 F 39 075 800 09 00 E customerservice isaitaly com www isaitaly com 1 ZERO MY20 EN 428001318037 Use and maintenance manual ZER...

Страница 2: ...ALES ASSISTANCE 15 10 STORAGE 16 11 PROLONGED APPLIANCE SWITCH OFF 16 12 INSTALLATION 17 12 1 UNPACKING 17 12 2 ENVIRONMENTAL CONDITIONS 20 12 3 ELECTRICAL CONNECTION 20 12 4 CLEANING WATER DRAINAGE P...

Страница 3: ...the manual Danger Live electrical parts Attention hazard Information Eye check Danger Slipping Danger Tripping Earthing High temperature hot surfaces Danger Flammable material Use of protective clothi...

Страница 4: ...o younger than 8 and by persons with reduced physical sensory or mental capabilities or lacking experience or necessary knowledge as long as supervised or after having received training regarding safe...

Страница 5: ...of accessories that modify the use of the same and use of spare parts different to those recommended can become the cause of injury DANGER Any work conducted on the appliance must involve disconnectio...

Страница 6: ...s correct use in particular the tech nical description of the various functional units accessories and safety systems op eration use of instrumentation and interpretation of any diagnostic warnings ma...

Страница 7: ...l and damage to the equipment components and control unit The user can contact the dealer to request additional information not contained in this document or suggest improvements at any time Before de...

Страница 8: ...g system present in the room ATTENTION Maintenance must be carried out by trained technical personnel authorised to work on flammable refrigerants REFRIGERANT R600a The refrigerant R600a is a gas that...

Страница 9: ...on LED lights etc if not due to manufacturing defects Calls for installation technical instructions adjustments condenser cleaning If the seller s technical staff detect any tampering unauthorised rep...

Страница 10: ...IBLE FOR THE PRODUCT 2 SYMBOLS OF COMPLIANCE 3 TYPE 4 MODEL NAME 5 ARTICLE 6 PRODUCTION DATE 7 PRODUCTION ORDER 8 CUSTOMER ORDER 9 PRODUCT CLASS 10 SERIAL NO 11 OWNER REGISTRATION NUMBER 12 POWER SUPP...

Страница 11: ...tial faults safety circuits may become less effective which results in lower safety levels You should check the operational condition of the appliance devices regularly 5 5 WARNING SIGNS IF ANY The eq...

Страница 12: ...es It is strictly forbidden to make any type of electrical modification to avoid creating additional hazards and consequent unforeseen risks 6 2 FIRE DANGER In the event of a fire immediately disconne...

Страница 13: ...cording to their similar features Check the type of refrigerant on the plate inside the counter remove the refrigerant and dispose of it through the authorised services Disconnect the evaporator conde...

Страница 14: ...ntegrity of sealing gaskets Control of power supply cable plugs and or electrical sockets Cleaning the condenser unit filter If present Cleaning the defrosting water collection tray TECHNICAL ASSISTAN...

Страница 15: ...esence of dust presence of excessive humidity etc when the performance of the appliance deteriorates requires careful cleaning Technical Assistance Insufficient refrigerant quantity in the cooling sys...

Страница 16: ...a suitable refrigerated container to ensure proper storage Open the equipment and wait for it to reach room temperature and then clean it Leave the door sliding panels open by 2 3 cm so as to guarant...

Страница 17: ...d of in accordance with the local regulations Please destroy plastic bags to prevent them from becoming hazardous to children suffocation 12 1 UNPACKING ATTENTION Handling of the equipment must only b...

Страница 18: ...18 ZERO MY20 EN 428001318037 Use and maintenance manual 12 1 UNPACKING 2...

Страница 19: ...19 ZERO MY20 EN 428001318037 Use and maintenance manual 12 1 UNPACKING 3 T5 T8 T12 T16...

Страница 20: ...pliance outdoors and do not leave it exposed to rain 12 3 ELECTRICAL CONNECTION ATTENTION Check that the network voltage matches the one displayed on the identification plate of the appliance and that...

Страница 21: ...nance manual 12 5 POSITIONING LEVELLING ATTENTION The equipment is fitted with height adjustable feet for stabilisation on the ground After positioning it is necessary to level the appliance manually...

Страница 22: ...22 ZERO MY20 EN 428001318037 Use and maintenance manual 12 6 CLEANING WATER COLLECTION TRAY INSTALLATION 1 2...

Страница 23: ...23 ZERO MY20 EN 428001318037 Use and maintenance manual 12 7 WALL MOUNTING ATTENTION It is fundamental to respect the distances indicated mm for correct installation of the appliance...

Страница 24: ...UCTS The manufacturer is not liable for damage caused to persons property or to the equipment itself due to use different from that indicated above THE APPLIANCE IS INTENDED FOR PROFESSIONAL USE Non p...

Страница 25: ...pment and is used to detect the temperature in the centre of products When the core probe detects that the temperature in the centre of the product has reached the set temperature it automatically sto...

Страница 26: ...the circulation of air is blocked 14 6 PRODUCT TEMPERATURE CHILLING 3 C AND BLAST FREEZING CYCLES 18 C Avoid allowing cooked food for cooling or blast freezing to stand for a long time at room temper...

Страница 27: ...ERO MY20 EN 428001318037 Use and maintenance manual 15 TECHNICAL SPECIFICATIONS T5 T8 T12 T16 External dimensions Length L mm 800 Depth P mm 722 822 Height H mm 870 1450 1745 1890 Weight net Kg 135 T5...

Страница 28: ...28 ZERO MY20 EN 428001318037 Use and maintenance manual T12 T16 15 TECHNICAL SPECIFICATIONS...

Страница 29: ...29 ZERO MY20 EN 428001318037 Use and maintenance manual 15 1 PREPARATIONS CONVERTIBLE GUIDES KIT TRAY GN 1 1 530x325 OPTIONAL...

Страница 30: ...30 ZERO MY20 EN 428001318037 Use and maintenance manual 15 1 PREPARATIONS CONVERTIBLE GUIDES KIT TRAY EN 60x40 600x400 OPTIONAL...

Страница 31: ...ultiple sockets connected to it THE EQUIPMENT STARTS AUTOMATICALLY NO 16 CONTROL PANEL SWITCH OFF OFF Remove the power plug from the socket supplied by the customer YouTube ISA Service https www youtu...

Страница 32: ...ce manual 16 1 USER INTERFACE Settings menu 12 00 Current time On Off Back key Go back to previous page Set point edit key Temperature Flashes when compressor is running i Information on machine statu...

Страница 33: ...ymbol will be shown 12 00 HACCP 12 00 HACCP MAIN MENU Touch the ON OFF symbol the indicated menu is displayed Kitchen Pastry 12 00 Pastry Kitchen Kitchen Menu In this menu by touching the symbols the...

Страница 34: ...h Fish fillet Fruit and Vegetables Rice and cereals First courses Recipes Choosing the Meats option the following screens are displayed START Meats 20 C 1 12 C min 20 2 C 2 3 C min 100 3 C 3 C CONS 50...

Страница 35: ...e and press START CYCLE to start the cycle It will be displayed on the In Progress screen the highlighted parameters can be changed as required STOP In progress 40 C 40 C 60 min 60 min i 1 4 60 min se...

Страница 36: ...10 12 29 C HACCP Pressing START restarts the last cycle performed Meats otherwise tapping Meats returns to the screen Positive chilling Soups and Sauces Meats Whole fish Fish fillet Fruit and Vegetab...

Страница 37: ...tely finished Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer 5 Remove if present the drain plug at the bottom of the...

Страница 38: ...condensing unit appliances have reached a temperature that is close to room temperature Remove the grid as indicated below 17 2 CONDENSING UNIT 1 3 Clean the condensing unit using a dedicated soft bri...

Страница 39: ...e of dust etc to avoid the presence of unpleasant odours Disinfect the tray with suitable products 17 4 DEFROST WATER COLLECTION TRAY IF PRESENT Clean based on use and as needed and in certain environ...

Страница 40: ...ZERO MY20 EN 428001318037 Use and maintenance manual...

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