www.irobot.com
23
Troubleshooting
Refer to the chart below to resolve Looj’s problem. If the problem is not
resolved, visit
www.irobot.com/support
.
Observation
Likely Cause
What to do
Remote transmission
light does not light up
on the remote.
Remote batteries were inserted
incorrectly or have depleted.
Check the battery orientation or replace with
fresh batteries.
Robot is not
responding to the
remote control
handle.
Robot power is off or there is
radio interference between the
remote control handle and robot.
Check to see that the robot power button is
on and both robot and remote control handle
lights are flashing when a remote button is
pressed. If not, try to improve reception by
raising the remote control handle above the
height of the gutter while operating. Make
sure you are within range of the robot -
15 m (45 ft).
Auger will not insert
into robot.
Insertion hole is clogged.
Clean out hole with toothpick or
compressed air.
Auger is spinning
but robot is not
moving.
Robot movement has stopped
due to debris stuck in robot
treads.
Retrieve robot, clean the wheels and test it
on the ground to make sure it is operating
properly before placing back into the gutter.
Robot is stuck on
gutter strap.
Gutter strap is too low or
improperly installed.
Check gutter strap for previously existing
damage or improper installation. Looj
fits under all standard 2” gutter strap
installations.
Robot is not cleaning
effectively.
Ejector not suited for debris type. Change to different ejecter on auger.
Robot is throwing
debris on roof.
Auger direction is incorrect.
Change the auger direction.
Improving the range of the remote control handle
Should you experience signal loss from the remote control handle to
iRobot Looj while it is cleaning, try to improve reception by raising the
remote control handle above the height of the gutter.
Charger Light
What it means
Slow Blinking Green
The battery is connected to the charger and is charging.
Fast Blinking Green
There is an error and the battery is not charging. Please make sure
the battery is properly seated in the charger and is making proper
contact. If the problem persists, contact customer care.
Solid Green
The battery is fully charged.
