Hardware Developer’s Manual
21
© 2021 Iritech, Inc. All rights reserved.
12.
Legal Notice
12.1
Warranty Terms
Commonly applied to entire Iris Cameras & Modules supplied by IriTech
Warranty Length
1 Year Limited: Parts & Labor, Mail in or Carry in
Hardware Technical Support
1 Year
Software Support
90 days
Website
Service Phone Number
+1 703 877 2135 (United States)
+82 2 872 3812 (Korea)
THIS LIMITED WARRANTY DOES NOT COVER MISUSE OR MINOR IMPERFECTIONS IN UNITS THAT MEET
DESIGN SPECIFICATIONS OR IMPERFECTIONS THAT DO NOT MATERIALLY ALTER FUNCTIONALITY.
THIS LIMITED WARRANTY DOES NOT COVER AND IRITECH IS NOT RESPONSIBLE FOR:
•
DAMAGES CAUSED BY MISUSE, ABUSE, ACCIDENTS, FIRE, THEFT, DISAPPEARANCE,
MISPLACEMENT, POWER SURGES, VIRUSES, RECKLESS, WILLFUL, OR INTENTIONAL CONDUCT.
•
DAMAGES CAUSED BY SERVICING NOT AUTHORIZED BY IRITECH.
•
DAMAGES CAUSED BY USAGE THAT IS NOT IN ACCORDANCE WITH PRODUCT INSTRUCTIONS.
•
DAMAGES CAUSED BY FAILURE TO FOLLOW THE PRODUCT INSTRUCTIONS OR FAILURE TO
PERFORM PREVENTIVE MAINTENANCE.
•
DAMAGES CAUSED BY THE COMBINATION OF IRITECH PRODUCTS WITH OTHER NON-IRITECH
BRANDED PRODUCTS, ACCESSORIES, PARTS, OR COMPONENTS.
•
SOFTWARE, INCLUDING THE OPERATING SYSTEM AND SOFTWARE ADDED TO YOUR PRODUCT
THROUGH OUR FACTORY-INTEGRATION SYSTEM, THIRD-PARTY SOFTWARE, OR THE
RELOADING OF SOFTWARE.
•
ANY EQUIPMENT OR COMPONENTS THAT WERE NOT INCLUDED IN YOUR PRODUCT AS
ORIGINALLY SOLD TO YOU.
•
NORMAL WEAR AND TEAR.
•
COSMETIC DAMAGE THAT DOES NOT AFFECT FUNCTIONALITY.
•
PRODUCTS WHERE THE IRITECH SERIAL NUMBER IS MISSING, ALTERED, OR DEFACED.
To obtain warranty service:
•
You must assist IRITECH in diagnosing issues with your product and
follow IRITECH’s
warranty processes.
•
You must obtain warranty service from IRITECH or an authorized service center specified
by IRITECH. IRIECH will not reimburse you for service performed by others.
•
You may be required to deliver and retrieve your product to and from IRITECH or an
authorized service facility specified by IRITECH at your expense. When sending a product
to IRITECH or the authorized service facility specified by IRITECH, you must deliver the
