10
Quick User Guide – IRIScan
TM
Executive 4
6. Troubleshooting
6.1 Clearing a Paper Jam
When a document is jammed inside the feeder the scanner led blinks green.
To clear a jam from the feeder, press and hold the Power button for 3 seconds to power off, then press
quickly to power on again. The jammed document will be fed through automatically.
If the document is still jammed, follow these steps to remove it:
1.
Open the cover by holding the scanner with one thumb on the feeder and another thumb on the cover.
Carefully and firmly press your thumb into the feeder and then raise the cover. This will cause the top
of the scanner to release from the bottom of the scanner.
2.
Remove the item.
3.
Close the cover and reinsert the item to rescan.
Cover
