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TROUBLESHOOTING
USING ZIO
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FA
Q
s
What if I forget to press the button when I
feel a symptom?
While pressing the button is important to
“tag” and wirelessly send an event, the
Patch is recording every heartbeat.
What if I press the button but forget to write
down the symptom?
Recording your symptoms and activity
gives your physician additional information
about what may have caused the symptom.
While this is useful, the more important
thing is to press the button.
What if I press the Patch button while the
Gateway is not within 10 feet and in line of
sight of the Patch?
The Patch will store the data until the
Gateway is in range, then the data will be sent.
What happens if I press the Patch button
while the Gateway doesn’t have cell signal?
The Gateway will store the data until it has
cell signal, then the data will be sent to
iRhythm.
The Patch
What should I do if the Patch peels or lifts at
the edges?
Press and hold along the edges to re-stick.
What should I do if the Patch falls off?
Call Customer Service at 1.888.693.2401.
