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WARRANTY AND REPAIR INFORMATION

    - The intensity level may be too low for your dog. Increase the 
      stimulation, starting from the lowest level, until the dog responds, 
      usually by a neck movement, head shaking, or looking over the 
      shoulders. The response may be very subtle.
3. My dog has skin irritation.
    - This may be due to an improper fit or leaving the collar in the same
      location for an extended period of time. If your dog exhibits signs of  
      skin irritation, consult with a veterinarian.
    - Once the dog’s skin returns to a normal condition, continue to use the 
      collar and check your dog’s neck each time you use the unit.

Dogtra Company provides the original purchaser with a 1-YEAR WARRANTY for the iQ Series, 
EF 3000 Gold, RR Deluxe, YS300, and YS500. The warranty begins from the date of purchase. For 
the first year, coverage is for Parts, Labor, and Accessories. 
After the first year, the cost of Parts, Accessories, Labor fees, and Shipping fees incurred are the 
customer’s responsibility. Labor fees will be variable depending on the extent of the work required. 

1-Year Comprehensive Warranty

All products must be registered and/or a proof of purchase is required to initiate repair work under 
warranty. To register your Dogtra product, log onto our website at www.dogtra.com, click on the 
warranty registration link, and fill out the required information. Registration must be completed 
within 30 days of purchase. If you do not have access to a computer, you can call our toll free 
number at 1-888-811-9111, and one of our customer service representatives will register the product 
for you. If you were unable to register your product within 30 days of purchase, we will accept all 
products for repair with a proof of purchase. We strongly recommend keeping the original receipt. 
If your product is not registered and a proof of purchase is not available at the time of service, 
Dogtra will estimate the age of the unit by the serial number. Serial number estimates can differ 
from the actual purchase date. A serial number estimate is the only method of determining an 
approximate date of purchase without product registration or a proof of purchase.

To Qualify for the Dogtra Warranty

Dogtra DOES NOT offer warranty for products that have been bought secondhand or as a resold 
product. Dogtra DOES NOT replace defective units or provide refunds for products purchased 
from us after 30 days from the date of purchase. Dogtra DOES NOT cover the cost of shipping 
outside of the Continental United States. Issues of replacement and refunds on units purchased less 
than 30 days from an authorized dealer must be addressed to the dealer directly. If the products 
purchased from an authorized dealer are after 30 days from the date of purchase, please send the 

Not Covered Under Warranty

- 6 -

To purchase accessories, please visit Dogtra’s online store at
shop.dogtra.com or call customer service at 1-888-811-9111.

Содержание No Bark Collar

Страница 1: ...Owner s Manual ...

Страница 2: ...ally Both contact points must be in contact with your dog s skin at all times for a consistent stimulation A loose fitting collar can cause the contact points to rub against the skin and cause irritation The iQ No Bark Collars are not intended for use on dogs weighing less than 10 pounds or less than 6 months of age Please consult a veterinarian if attempting to use the iQ No Bark Collar on dogs s...

Страница 3: ...nd intensity dial MAIN FEATURES DESCRIPTION Reduced size receiver Replaceable Coin Lithium Batteries 2 Low to Medium power unit with 10 levels of stimulation Non stimulating Pager and Test modes Bark recognition sensor Fully waterproof Conductive plastic contact points Ergonomically designed to reduce pressure on your dog Detachable collar strap ...

Страница 4: ...e It will reactivate when your dog barks and a vibration correction needs to be made 1 Non stimulating Pager vibration mode Turn the intensity dial to P When your dog barks the iQ No Bark Collar will vibrate twice 2 Stimulation modes 1 10 Stimulation levels from 1 to 10 with 1 being the lowest level and 10 being the highest level The On Off Intensity Dial on the collar is used to turn the iQ No Ba...

Страница 5: ...nsert the body of the iQ No Bark Collar into the collar strap 3 Be sure that the collar strap is wrapped fully around the body of the iQ No Bark Collar 2 Pull the collar strap from the opposite side of the On Off Intensity Dial over the rest of the body Hold strap here Hold strap here Pull the strap around the body of the iQ No Bark Collar in the direction shown ATTACHING THE COLLAR STRAP TESTING ...

Страница 6: ...verall battery life will be dependent on usage With the iQ No Bark Collar activating around 10 times a day the battery will have an average life of about 2 weeks To clean the iQ No Bark Collar make sure the battery cover is closed and fully sealed and wipe down the unit with a damp cloth and some alcohol Make sure the unit is completely dry before use 2 My dog is not reacting to the iQ No Bark Col...

Страница 7: ...stration must be completed within 30 days of purchase If you do not have access to a computer you can call our toll free number at 1 888 811 9111 and one of our customer service representatives will register the product for you If you were unable to register your product within 30 days of purchase we will accept all products for repair with a proof of purchase We strongly recommend keeping the ori...

Страница 8: ...roducts will void the warranty Dogtra reserves the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair If the unit is malfunctioning please refer to the Trouble Shooting Guide in the Owner s Manual and call customer service at 1 888 811 9111 for technical support before sending it to Dogtra for Service The cost of shipping products under wa...

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