FAQ/Troubleshooting Tips
Be sure to visit our website at www .ipong .net and register your iPong
robot when you purchase it to activate your warranty . If you experience a
usage issue with your unit, you can go through our list of common issues
and their solutions below . If your problem persists, please fill out the
support form on our website www .ipong .net .
Having trouble with Topspin/Backspin settings?
- Remember that when the Topspin and Backspin settings are the same,
no spin is generated on the ball .
- Check the Settings Customization in the beginning of the user guide .
iPong won’t turn on?
-Check to see that the A/C adapter is plugged in all the way .
Core engine not running?
-Check to see that the A/C adapter is plugged in all the way .
- Unplug A/C adapter . Take the agitator off to see if there are obstructions
(dust, hair, pet dander, etc .) keeping the motor from spinning . Remove
any obstructions, re-plug A/C adapter and try again .
Rubber wheels not spinning?
-Check to see that the A/C adapter is plugged in all the way .
- Unplug A/C adapter . Remove top and bottom assembly . Remove front
plastic casing by pressing the top and bottom tabs . Check to see if there
are any obstructions (dust, hair, pet dander, etc .) keeping the rubber
wheels from spinning . Remove any obstructions, re-plug A/C adapter
and try again .
Balls hitting the side of the projection hole?
-Be sure you are using the correct sized balls . iPong robots work only with
40mm table tennis balls, and work best with plastic table tennis balls .
Balls falling out of projection hole, not shooting?
- Be sure you are using the correct sized balls . iPong robots work only with
40mm table tennis balls, and work best with plastic table tennis balls .
8
5
Oscillation (Side-To-Side) Settings
Oscillation is the setting used for shooting balls to random
locations on the table . The higher the Oscillation setting, the faster
the iPong side-to-side motion . “1” is the slowest oscillation while “8”
is the fastest oscillation .
The Memory Function
The iPong V300 has the ability to save your favorite
settings .
When you have your favorite settings tuned on the iPong V300,
press the pause button on the remote, followed by
pressing the memory button .
When you want to recall your saved setting, make sure you’re in
play mode and press the memory button . You’ll notice that
the iPong V300 changes to your saved settings .
To change your saved settings, repeat steps 1 and 2 above .
iPong Maintenance
• After each use of the iPong, we suggest you remove the power adaptor.
• Clean the balls used in the iPong after several uses. (Balls will collect dust on the
surface, and this might affect the function of the iPong) .
• Wipe the iPong after several uses, and put it back into the box (or a bag) to avoid
collecting dust .
• Clean the wheels of iPong often! This is an important step in maintaining this
product . Wet a clean cloth with water, or alcohol, and wipe the wheels a few
times by running the cloth along the surface of the wheel .
• Clean the motor under the agitator. First, disassemble the horn, then pull the
agitator straight up lightly, to remove the agitator . You will see dust or hair
around the motor . Carefully remove with a clean cloth .
