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Smarter Business Communications

IP620

H D - E Q U I P P E D

E N T E R P R I S E - G R A D E

V O I C E E N D P O I N T

- 12 -

11.

Placing a Call (pre-dial)

Steps:

Your call will be

connected

Line Lamp Steady Green

(“4950” is an example

of a line number)

Call

Dial Number

Press:

to make

corrections in

number

OR:

to abort

Lift Handset

eak

erph

e Call

Press

Speaker Button,

OR:

Idle Line Button

OR:

Soft Key

set

Call

Headset Button

12.

Ending a Call:

Steps:

Handset Call

Hang Up

Speakerphone

Call

Press

Speaker Button

Soft Key

Headset Call

Headset Button

Soft Key

Содержание IP620

Страница 1: ...IP620 IP PHONE User Manual I IP Pi it to om my y C Co om mm mu un ni ic ca at ti io on ns s L LL LC C...

Страница 2: ...nswer Answering a call 16 19 Using Hold and Auto Hold 17 20 Transfer a Call 18 21 Transfer Line to Line 19 22 Using Mute 19 23 Do Not Disturb DND 20 24 Selective DND 20 25 Conference Three Way 21 26 C...

Страница 3: ...Greetings 47 56 SPC Exit 48 57 Volume Adjustments Receivers Speaker 48 58 Volume Adjustment Microphones 49 59 Menu 50 60 Buttons and Codes 52 IPitomy Communications LLC While every reasonable precaut...

Страница 4: ...HD audio while taking up no more bandwidth than the standard g 711 codec This means better sound and no sacrifice 2 IP620 Overview 4 dynamic context sensitive soft keys 2 SIP Line keys for use with u...

Страница 5: ...D CNG G 168 32ms Call Processing Line Status Indicator dual color LED Eight Accounts possible Call Waiting Call Queuing Line Switching Call Forward Call Transfer Call Holding Call Pickup Call Park Pag...

Страница 6: ...gures to connect your phone and setup your telephone 1 Connect the Handset Cord into RJ9 connector on the underside of the telephone a Inspect the handset cord and notice that one end has an extended...

Страница 7: ...e telephone can be wall mounted Stand Adjustment Button Press buttons at the same time to adjust the angle Expansion connector EXT IXP32 interface Use to Plug in expansion module SOR adjacent to EXT U...

Страница 8: ...ositioning stand This feature allows you to position the telephone as you wish for your own optimum viewing angle The design of the stand also allows the telephone to be wall mounted if desired no add...

Страница 9: ...tatus Lamps Red flashing ringing call Red steady call setup Green flashing Holding call Green steady Active call Soft Keys activate displayed function using associated button key below Light Bar Indic...

Страница 10: ...tandby photo 1 Idle screen photos 2 Soft Keys Various feature operations and dynamic to the call in progress SIP Line SIP Line and status are shown here The display is programmed to show the extension...

Страница 11: ...ice be connected to either the RJ9 connector on the back of the phone or to the 3 5mm Microphone and Speaker connectors on the side of the phone Steps 1 2 3 Handset Call Lift Handset Dial Number Press...

Страница 12: ...Line Lamp Steady Green 4950 is an example of a line number Handse t Call Dial Number Press to make corrections in number OR to abort Lift Handset Speakerphone Call Press Speaker Button OR Idle Line B...

Страница 13: ...on OR Idle Line Button OR Soft Key Headset Call Headset Button Note The example in the display in these instructions shows extension 4950 Your phone line number will likely be different 14 Last Number...

Страница 14: ...story Directories Button Use the Up and Down Navigation Keys to select Calls Use the Up and Down Navigation Keys to select the Call Log desired Use the Up and Down Navigation Keys to find the number y...

Страница 15: ...P620 gives you the option of Rejecting a ringing call To do so press while ringing 2 The example in the display in these instructions shows extension 4950 Your phone line number will likely be differe...

Страница 16: ...e Ringing Line Button flashing Red You will be connected to the ringing call Steady Green Press Answer Using Speakerphone Speaker Button idle Press OR Answer Using Headset Headset Button Press OR Acti...

Страница 17: ...d the next line is accessed Steps 1 Hold On a call Press OR Call is placed on hold Flashing Green Auto Hold Press Idle Line OR Ringing Line The first call is placed on hold Flashing Green AND Connecte...

Страница 18: ...Blind Input Extension No Press OR The call is moved from your telephone to the target Announced Transfer OR Input Extension No Press OR Wait for the target to answer and then announce the transfer To...

Страница 19: ...connected is now connected to the call that had been on hold Your phone returns to idle Note The example in the display in these instructions shows extension 4950 Your phone line number will likely be...

Страница 20: ...ne or more specific SIP Lines While leaving others available The IP620 accommodates this nicely with Selective DND In the photo notice two of the lines are extension 4950 the first is on hold the seco...

Страница 21: ...nference rather than transfer just Press The conference is established Conference from idle Idle Line Place your first call using Placing a Call Press OR Place your second call using Placing a Call Pr...

Страница 22: ...nput Conference Room No You are connected to that Conference Room Transfer to Conference Room On a call any line Use Transferring Call operation and transfer this call to any Conference Room Input Con...

Страница 23: ...button On a call any line Press Button adjacent to Park Call Listen for the IPitomy IP PBX to announce the Park location The button adjacent to the Park location will light steady red Park a Call usin...

Страница 24: ...b or press Directories button Phone book 2 Press soft key 3 Select the add group then press OK button or 4 Use the navigation keys to select content press OK button or to set and modify a Group name...

Страница 25: ...t a contact who are belong to different group 3 Select the contact press the OK button or to edit the contact s information press OK button or Call from phone book 1 Press soft key a or press MENU but...

Страница 26: ...ut letters and numbers 8 Press 9 Press to store this entry in the Phone Book Cancel Speed Dials on your phone 1 Press or press Menu Phonebook 2 Select Personal Phone Book 3 Select View All Those progr...

Страница 27: ...ring you to a voice menu that will ask you to enter your password Enter your password and follow the prompts to listen to messages You should setup your voice mail for answer greetings using your voic...

Страница 28: ...for handling messages and how you are able to interact with the system to retrieve and administer your messages Once you have entered into your mailbox you have the following menu options available M...

Страница 29: ...temporary greeting has been erased callers will be presented with either your busy or unavailable messages depending on your status Change your password Return to the main menu 36 Voice Mail Listening...

Страница 30: ...sages Folder 5 messages Cancel the change folder operation Advanced options Record a message and send it directly to the mailbox of the person who sent you the current message Call the person that lef...

Страница 31: ...rk I am on vacation with limited access to messages Please call extension 1500 and speak to Mary with any matters that need immediate attention I will return on Monday February 24 Default Greetings If...

Страница 32: ...Press to hear tones before selecting a tone 7 Press or to select this tone file Notes 1 Uploading a sound file is not covered in this document 2 Sounds files that are uploaded to your telephone will b...

Страница 33: ...I N T 33 The following login screen is presented 3 Input the user name and password associated to your telephone User Name your telephone extension number Password the password used to access your voi...

Страница 34: ...of Received calls and New Voice mail messages 1 Click on the number of a Received call to open a dialog box wherein you may place a call back to that number by clicking the button 2 You can also Click...

Страница 35: ...Smarter Business Communications IP620 H D E Q U I P P E D E N T E R P R I S E G R A D E V O I C E E N D P O I N T 35 44 SPC My Account My Account allows you to set most features of your telephone...

Страница 36: ...committing to leave the message Allow Operator This allows the caller to exit your voice mail box and be routed to the designated attendant Play Envelope Message Envelop information is the statistica...

Страница 37: ...you at several locations Locations can be searched sequentially or simultaneously using both Priority Settings and Rings to attempt at each destination A Type field and Name field are available to org...

Страница 38: ...n Record the Caller s Name and Play it to You is disabled not checked The system default message of You have an incoming call followed by the Options Prompt Options Prompt This plays after you have an...

Страница 39: ...ne via SPC is the preferred technique since it is the only technique that is retained by the PBX for upgrades and backup operations Note click the link to return to SPC 47 SPC My Phone Settings Key Se...

Страница 40: ...is required Button Function Data Required BLF Extension Number Speed Dial Number to dial Park 700 701 720 Call Pickup 99 Voicemail 923 Voicemail Gateway 924 Record Button Function Data Required Fwd O...

Страница 41: ...of your telephone It is possible to set your telephone for use with the associated PBX while in a different location by setting the SIP Location to WAN In this case the system administrator must have...

Страница 42: ...LED status is available for use as an idle status indicator for a BLF of another extension To use this select Enabled on Green for Idle for the BLF button programmed on your phone This will indicate...

Страница 43: ...maximum IPX32 Expansion Modules you have an additional 32 buttons per module that can be programmed for various functions Select the Expansion Modules programming tab to enter into the programming of...

Страница 44: ...tion that affects phone usage Time is broken into three categories modes of operation Hours of Operation Outside of Hours Lunch Hours Use the various entries to set destinations and time periods for e...

Страница 45: ...call can be found internal external direction of the call etc It is also possible to place calls from this list When a call is displayed and you d like to place a call to that number click on the icon...

Страница 46: ...ategorized folders and five custom folders available as part of standard voice mail The New folder is where all voice messages are kept automatically Once they are heard they can be stored in any of t...

Страница 47: ...n Voice Mail Setup and Voice Mail Menus Mailbox Options However it is possible to make your greeting extraordinary by prerecording the greeting and splicing it with music This adds a very dynamic qual...

Страница 48: ...ker Your IP620 telephone has the ability to adjust volume settings in both directions for the call types Handset Speakerphone Headset This will allow you to fine tune your telephone for the best possi...

Страница 49: ...ing volume same as that adjusted using Volume Bar while phone is idle Handset volume Same as that adjusted using Volume Bar while using Handset Handset mic volume use to adjust the microphone level of...

Страница 50: ...ransfer Enable Disable Number If Busy Busy Transfer Enable Disable Number If No Answer No Answer Transfer Enable Disable Number Program Key Programmable Keys 1 8 Mode Speed Dial Programmed with a numb...

Страница 51: ...uploaded Brightness Level 1 5 Contrast Level 1 5 Baklite off time Time that backlight stays on after activity 0 means always ON Advanced Settings Password Protected at default password is blank Netwo...

Страница 52: ...one Directed Pickup Extension ext Dial this to pick up a specific extension Ring Group Page ext Dial this to page someone over their speaker phone Pause Phone Queues Pause phone in all Queues ACD Feat...

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