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IP Cortex VoIP PABX, Руководство пользователя

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20

No network connectivity to PABX

The PC needs to be able to communicate with an application on TCP 
port 5038 of the PABX. If there is no network connectivity between 
your PC and the PABX, or a firewall is preventing these connections 
then TAPI will not be able to operate.

Содержание VoIP PABX

Страница 1: ...VoIP PABX User Guide...

Страница 2: ...be able to give your further information about arrangements for access to telephone service during power failures It is not safe to assume that your VoIP phone will be available to make emergency cal...

Страница 3: ...9 my details 9 Name 9 E mail Address 9 Send Email Voicemail Alerts 10 Attach Voicemail to Alerts 10 Personal phonebook 10 my phone 10 Current home extension 11 Phone line and button mappings 11 chang...

Страница 4: ...4 Troubleshooting 19 Voicemail 20 Accessing Voicemail 20 Con guring Voicemail 20 Retreiving Voicemail 21 Short Code Features 23 Phone Quick Reference Cards 24...

Страница 5: ...5...

Страница 6: ...ns are formatted like this and preceded by an exclamation mark in a circle Failing to comply with a critical instruction may cause anomalous behaviour damage to the PABX or other components or even re...

Страница 7: ...h as TAPI PC integration If you have been provided with a physical phone then you do not need the above username and password information to make phone calls Making Phone Calls Using a Phone Handset P...

Страница 8: ...ft Internet Explorer 5 0 Opera Start your preferred browser and enter the URL you have been provided with Figure 1 Logon screen Then enter the username and password you have been allocated and click o...

Страница 9: ...f entries from the following sources 1 All of the extensions on the system who s entries have been con gured to be visible to you not ex directory etc 2 Your personal phonebook entries see my details...

Страница 10: ...ion Remember to disable it if you are going to be away from your e mail for a while Personal phonebook Enter names and numbers into empty elds in this area to add new entries into your personal phoneb...

Страница 11: ...e it in order to place and receive calls Show TAPI settings Clicking on this text reveals information required to set up your local PC for TAPI integration if this is enabled on your PABX See the next...

Страница 12: ...ion and then click on the button If you subsequently forget your password then this can be retrieved by using the lost password link on the Logon page provided your e mail address is correct If this i...

Страница 13: ...ws applications The TAPI drivers provide the interface which allows applications to control a phone How the application uses that interface and presents it s functions to the user is determined by the...

Страница 14: ...X Please contact your administrator or system vendor for further help Next click on the driver installer download Depending on your browser and settings you may well be warned that the le contains exe...

Страница 15: ...15 You may also see the following message and again it should be safe to trust the installer from it s known source If the installer is properly started a screen like the following is displayed...

Страница 16: ...paration is complete the following message will be displayed prompting nal con rmation of install Once installation is complete you will be reminded that a reboot is required to fully install the TAPI...

Страница 17: ...erated Windows registry le in my phones Show TAPI settings When this le is imported onto your Windows PC the settings in the TAPI driver are automatically setup for your current phone To download this...

Страница 18: ...he settings have been loaded TAPI may be tested by running any TAPI capable application and dialling a number An example of a TAPI application which may be present on many PCs is Microsoft Outlook The...

Страница 19: ...s placed there may be a number of reasons Wrong TAPI provider being used Double check your application is using the TAPI provider dialler called ipcortex Asterisk TAPI incorrectly con gured Repeat the...

Страница 20: ...The PC needs to be able to communicate with an application on TCP port 5038 of the PABX If there is no network connectivity between your PC and the PABX or a rewall is preventing these connections the...

Страница 21: ...e web interface or using a phone keypad To access voicemail simply dial your internal voicemail number from your internal extension phone The default number to access your own voicemail is 8500 but yo...

Страница 22: ...n to main menu Retrieving Voicemail Voicemail has the concept of both new and old messages New messages have not yet been heard and old messages are ones which have previously been heard but have not...

Страница 23: ...ave message to a speci c folder Help repeat options Exit 3 Advanced gives access to the following advanced options 1 Reply send a reply if sender was a local extension 3 Envelope play time date and se...

Страница 24: ...g my extension here feature 2 Hot desk Release this phone 5 Forward calls Allow calls to ring on an additional extension 6 Remove call forwards 8 Enable night mode requires admin pass code 9 Disable n...

Страница 25: ...required to operate a number of types of phone They need to be customised with information about your system for example voicemail number and will often be superseded by copies provided by your system...

Страница 26: ...26...

Страница 27: ...directory until the required name is shown Press Numbers All Centre extensions are ____ digit numbers starting with a ___ The extension number is normally shown top centre of the phone display Press...

Страница 28: ...via the Mailbox Options 0 sub menu in the voicemail system Accessing from Outside To access the voicemail system from outside mobile etc dial 0______ ________________ Follow the prompts to enter your...

Страница 29: ...2 Use the up or down arrow buttons on the silver directional dial or the button under the onscreen arrow keys to move around the directory until the required name is shown 3 Press Ending a Call Press...

Страница 30: ...the Mailbox Options 0 sub menu in the voicemail system Accessing from Outside To access the voicemail system from outside mobile etc dial 0______ ________________ Follow the prompts to enter your ext...

Страница 31: ...31...

Страница 32: ...guration tips de nition 6 14 critical instructions de nition 6 13 D delete message voicemail 22 E e mail address 3 9 Elmeg IP290 25 emergency calls 26 F folders 21 forward short code 23 forward to voi...

Страница 33: ...1 Outlook using with TAPI 18 P password 8 changing 8 password voicemail 21 phone 10 11 13 17 19 20 21 23 24 25 27 phonebook 3 9 10 personal 10 phone line 3 11 phone quick reference 24 PIN number 11 20...

Страница 34: ...sting 18 Troubleshooting 19 U unavailable message 21 V Voicemail 20 accessing 20 advanced options 22 con guring 20 delete message 22 folders 21 main menu 21 new messages 21 next message 22 old message...

Страница 35: ...35 Notes...

Страница 36: ...The Mansion Bletchley Park Milton Keynes MK3 6EB UK Tel 01908 276650 Fax 01908 276699 http www ipcortex co uk...

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