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6. Maintenance and
Servicing
6.1. Maintenance
The CubePro is designed to be
maintenance free. Do not overload the
mount. Do not drop the mount which will
damage the mount or affect the GOTO
tracking accuracy permanently. Use a wet
cloth to clean the mount and hand controller.
Do not use solvent.
If your mount is not to be used for an
extended period, dismount the OTAs and
counterweight. Remove the batteries from
the battery holder if they were installed.
6.2. Troubleshooting
The following suggestions may be helpful
for the operation of the CubePro. More
information can be found in our online FAQ
section (
www.iOptron.com
then click on
“support”).
1. Error Message “Warning! DEC. (or
R.A.) driver motor over current. Please
check balance.”
1. Check if the mount or OTA is blocked by
any obstructions.
2. Try to operate the mount without an
OTA.
3. Check the power supply. This is a
common reason for this message and
unexpected slew behavior or
movement
. which include:
•
Batteries: Are the batteries fresh?
How long have they been used?
(frequent slewing and GOTO will
deplete battery power very quickly)
•
AC or DC adapter: Check the plugs
to the mount and to the power outlet.
•
Extension
cord: Make sure the cord
is in good condition. Power drop
along the extension cord has been
known to cause this error message.
Also check all the plugs and
connections.
4. Check the hand controller cord. Unplug
it and re-plug into the other HBX port.
5. Error Message “Warning! Can not
communicate with DEC motor
controller.”
1. Check the hand controller cord. Unplug
it and re-plug into another HBX port.
2. Check the power supply, which include:
•
Using the battery? Is the battery
fresh? How long it has been used?
(frequent slew and GOTO will
deplete battery power very quickly)
•
Using AC or DC adapter? Check the
plugs to the mount and to the power
outlet.
•
Using extension cord? Make sure
the cord is in good condition. Power
drop along the extension cord was
known to cause the problem. Also
check all the plugs and connections.
3. The object is jumping up and down in
the eyepiece or over-slewed, and other
unexpected slew behavior or movement
.
(1)
Use most updated firmware.
(2)
Set backlash to 0 in both DEC
and RA.
(3)
Check the power supply, which
include:
•
Using the battery? Is the battery fresh?
How long it has been used? (frequent
slew and GOTO will deplete battery
power very quickly)
•
Using AC or DC adapter? Check the
plugs to the mount and to the power
outlet.
•
Using extension cord? Make sure the
cord is in good condition. Power drop
along the extension cord was known to
cause the problem. Also check all the
plugs and connections.
(4) System
balancing.
