8
Batteries are not fully charged.
Battery is slightly worn out.
Contact Technical Support.
Recharge the battery by leaving the UPS
plugged in.
The UPS does not
perform expected
runtime.
The on/off switch is designed
to prevent damage by rapidly
turning it off and on.
The unit is not connected to an
AC outlet.
The unit must be connected to a 120Vac
50/60Hz outlet.
The battery is worn out.
Contact Technical Support.
Mechanical problem.
Contact Technical Support.
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
The UPS will not
turn on.
Circuit breaker is tripped due
to overload.
Turn the UPS off and unplug at least one
piece connected equipment. Unplug the
power cord of the UPS then press the circuit
breaker knob.
Batteries are discharged
Allow the unit to recharge for at least 4
hours.
Unit has been damaged by a
surge or spike.
Contact Technical Support.
Outlets do not
provide power to
equipment
Possible Cause
Solution
Problem
TROUBLE SHOOTING
ION F11 800 Power Guide software is available on our website.
Please visit
www.powermonitor.software
for free download.
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