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TROUBLESHOOTING
Refer to the following troubleshooting scenarios if you experience difficulty using the product.
PROBLEM
CAUSE
SOLUTION
I cannot hear my music.
The speaker and transmitter are
not properly synced.
Turn the speaker off, wait a few seconds, then turn it
on again. The speaker and transmitter should sync
automatically.
Follow the instructions above to manually sync
the transmitter and speaker.
The speaker and transmitter are
too far apart.
Move the speaker and transmitter closer to
each other. If necessary, remove any obstacles
between the two.
The speaker's volume is too low.
Make sure the speaker's volume knob is turned up.
Your music device is not
powered on or is not playing
music.
Make sure that your device's power is on and that it is
playing music.
The speaker and transmitter
do not sync properly.
The speaker and transmitter are
too far apart.
Remove any obstructions between the speaker and
transmitter to make a clear "line of sight"
between them. Move the speaker and transmitter
closer to each other. Also try keeping both the
speaker and transmitter in the same room.
There are too many obstructions
between the speaker and
transmitter.
There are too many Wi-
Fi networks in the immediate
area.
A note about transmitter range:
The range of the ANYROOM transmitter depends on multiple factors including location of walls and number of Wi-
Fi networks in the immediate area. In an open field with no Wi-Fi networks, the range can be 100 feet or more. With a
large number of Wi-Fi networks in the area, the range can be diminished to 30 feet or less. Range is also diminished by
walls or furniture in the "line of sight" between the transmitter and speaker.
BEFORE RETURNING THE PRODUCT, please
contact ION Audio for technical support:
www.ionaudio.com/supporthome
www.ionaudio.com/anyroom
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING
TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT
ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
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