3
User’s Manual
See the Solutions CD for a user’s manual in HTML format. If you have additional questions on your new drive and
software, visit
www.iomega.com
and check the Support area.
Troubleshooting
Drive Not Detected
If the Iomega StorCenter Manager cannot detect the drive, try the following suggestions:
• Make sure the drive is powered on. The indicator light on the front of drive should be solid green.
• Make sure you are using a functional Ethernet cable. Verify that the link LED on the back of the drive is on.
• Try re-running StorCenter Manager to assign a drive letter for the Iomega StorCenter Network Hard Drive. You
should run StorCenter Manager on each computer connected to your network.
NOTE:
The drive will not be detected if it is powering up when StorCenter Manager runs. Wait until the indicator
light is solid green and run StorCenter Manager again.
If the drive is still not detected, check the support information on
www.iomega.com
.
Limited Warranty
Iomega warrants this hardware product to be free from defects in materials and workmanship for the warranty period. This non-
transferable, limited warranty is only to you, the first end-user purchaser. The warranty begins on the date of purchase and lasts
for a period of three (3) years for new products or ninety (90) days for Iomega reconditioned products.
This warranty does not apply to: (a) Iomega software products; (b) expendable components such as fuses or bulbs; or (c) third
party products, hardware or software, supplied with the warranted product. Iomega makes no warranty of any kind on such
products which, if included, are provided “AS IS.” This warranty also excludes damage caused by accident, misuse, abuse, use of
non-Iomega approved media, exposure of media to excessive magnetic fields, or external environmental causes.
Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Iomega’s sole option
and expense (shipping may be charged), and Iomega may use new or refurbished parts or products to do so. The replaced part/
product will be warranted for the remainder of the original warranty or three (3) months from the date of shipment of such parts/
products, whichever is longer. If Iomega is unable to repair or replace a defective product, your alternate exclusive remedy shall
be a refund of the original purchase price.
The above is Iomega’s entire obligation to you under this warranty. IN NO EVENT SHALL IOMEGA BE LIABLE FOR INDIRECT,
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, USE, OR PROFITS EVEN IF IOMEGA HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Iomega’s liability exceed the original purchase price of
the drive or the media disk. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Obtaining Warranty Service
You must notify Iomega within the warranty period to receive warranty service. Just as technology and market conditions vary,
Iomega’s specific customer support policies (including fees for services) and procedures change over time. To obtain information
about Iomega’s current policies or warranty service, please visit our website at
www.iomega.com/supportpolicy.html
or write to:
Iomega Customer Service, 4059 South 1900 West, Roy, UT 84067. Contact Information for Iomega Customer Service in Europe
can be obtained on our Support website at
www.iomega.com/europe/support
. If your product is eligible for warranty service, you
will be required to return it to Iomega, along with proper identification, a return authorization number obtained from the Iomega
website or provided by the Iomega representative, and proof of purchase. Iomega will not protect, recover, or return data during
warranty service so you should duplicate your data before shipment.
Limitations
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. To the extent permitted
by applicable law, IOMEGA SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied warranty required by applicable law shall be limited in
duration to the express warranty term. Some jurisdictions do not allow disclaimers of implied warranties or limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights and you
may also have other rights that vary from jurisdiction to jurisdiction. Any suit for breach of any warranty on your Product must be
filed within one (1) year of the first date the suit could have been brought.
