IOGear MiniView Ultra+ GCS1758 Скачать руководство пользователя страница 49 | Manualshive

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Troubleshooting

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Содержание MiniView Ultra+ GCS1758

Страница 1: ...MiniView Ultra 8 Port Multi Platform KVM Switch User Manual GCS1758 ...

Страница 2: ......

Страница 3: ...al keys on both Sun and Mac keyboards 2004 IOGEAR All Rights Reserved PKG M0114 IOGEAR the IOGEAR logo MiniView VSE are trademarks or registered trademarks of IOGEAR Inc Microsoft and Windows are registered trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machines Inc Macintosh G3 G4 and iMac are registered trademarks of Apple Computer Inc IOGEAR makes no...

Страница 4: ...on Hotkey Port Control Alternate Hotkey Invocation Key Keyboard Emulation OSD Operation Firmware Update Utility Appendix Troubleshooting Specification Technical Support Radio and TV Interference Statement Limited Warranty 2 3 4 5 6 10 15 20 24 25 27 38 45 46 47 48 49 50 Table of Contents ...

Страница 5: ...Cable 1 Power Adapter 1 Rack Mount Kit 1 User Manual 1 Quick Start Guide 1 Warranty Registration Card Check to make sure that all the components are present and that nothing was damaged in shipping If you encounter a problem please contact your dealer Package Contents ...

Страница 6: ... on the same switch The multi platform support allows you to control Windows based computers Sun Solaris systems Linux or even Macs by a single KVM switch IOGEAR extended the multi platform support by supporting the special keys on both Sun and Mac keyboards This KVM switch also comes with the IOGEAR VSE technology which provides excellent video resolution up to 2048 x 1536 Built in AutoScan mode ...

Страница 7: ...nd Hot Keys Security 2 level password protection for OSD Hot Pluggable both console side and computer side are hot swappable and auto detect device changes LED Display for easy status monitoring Auto Scan Mode for monitoring all computers Complete keyboard emulation for error free booting Superior video quality 2048 x 1536 support DDC2B Total capacity expandable to support 512 computers via 3 leve...

Страница 8: ...any computer in the installation USB mouse USB keyboard Computers VGA SVGA or Multisync card Either a Type A USB port or PS 2 mouse and keyboard ports Cables For PS 2 computers use IOGEAR part number G2L530XP For USB computers use IOGEAR part number G2L530XU X stands for the length of the cable 1 is 3 2 is 6 3 is 10 5 ...

Страница 9: ...ress a switch to access the computer attached to its corresponding port Pressing Buttons 1 and 2 simultaneously for 2 seconds performs a keyboard and mouse reset Pressing Buttons 7 and 8 simultaneously for 2 seconds starts Auto Scan Mode 6 FrontView ...

Страница 10: ...ndicate that the computer attached to the corresponding port is the one that has the KVM focus The LED is steady under normal conditions but flashes when its port is accessed under Auto Scan Mode see F7 SCAN p 20 3 Reset Use a thin object such as the end of a paper clip or a ballpoint pen to press this recessed switch in to initiate a reset of the unit Press this briefly for a warm reset If the sw...

Страница 11: ...ls about the use of this switch Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s computer to the GCS1758 plugs into this RJ 11 connector See p 44 for firmware upgrading details 2 Console Port Section Ports to plug in your microphone speakers monitor keyboard and mouse are found here Each port is marked with an appropriate icon to in...

Страница 12: ...ese 15 pin connectors has been specifically modified so that only KVM cables designed to work with this switch can plug in Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers 4 Cable Tie Slot If you want to use a cable tie to gather the cables you can run it through this slot to attach it to the unit 5 Power Jack The power adapter cable plugs into this j...

Страница 13: ... refer to the installation diagrams on the following page and do the steps as indicated 1 Plug your USB keyboard USB mouse monitor microphone and speakers into the Console USB Ports located on the unit s rear panel 2 Using a KVM cable set plug the custom SPDB15 connector into any available CPU Port on the switch and plug the accompanying microphone and speaker cables into the CPU Port s microphone...

Страница 14: ...or a computer with USB connections plug the USB video microphone and speaker cables into their respective ports on the computer b For a computer with PS 2 connections plug the keyboard mouse video microphone and speaker cables into their respective ports on the computer ...

Страница 15: ...st stage unit As many as 64 computers can be controlled in a complete two stage installation 4 Repeat steps 2 3 for any other computers you are connecting up 5 Plug the power adapter cable into the switch s Power Jack then plug the power adapter into an AC power source This completes the single stage installation and you can turn on the power to the computers ...

Страница 16: ...powered on in this sequence can the computers be powered on Three Stage Installation The procedures for setting up a three stage installation are essentially the same as for a two stage installation With a three stage setup as many as 512 GCS1758 computers can be controlled in a complete installation A table showing the relation between the number of computers and the number of switches needed to ...

Страница 17: ...Installation 14 ...

Страница 18: ... cables from the CPU ports 1 The cable must be plugged back into the same port it was removed from 2 After plugging the cable back in you must perform a KVM Reset on the First Stage unit by pressing the Reset switch In Hot Plugging Console Ports The unit supports hot plugging of the keyboard monitor and mouse Note If there is no response to mouse and or PS 2 keyboard input after hot plugging or at...

Страница 19: ...y access any computer on any level of the installation by specifying the Port ID of the CPU port that the computer is connected to either with the Hotkey port selection method see p 20 or with the OSD see p 27 The Port ID is a one two or three digit number It is determined by the Stage Level and CPU Port number of the switch that a computer is connected to The first digit represents the CPU Port n...

Страница 20: ... Stage unit Likewise a computer attached to a Third Stage unit has a three digit Port ID As in the previous example a Port ID of 2 4 1 would refer to a computer that is connected to CPU Port 1 of a Third Stage unit that links back to CPU Port 4 of a Port Selection The Miniview Ultra provides three methods to obtain instant access to any computer in your installation Manual Hotkey and OSD Manual Si...

Страница 21: ...rovide KVM focus to a particular computer from the keyboard instead of having to manually select them by pressing Port Selection switches Hotkey operation is discussed in detail beginning on p 19 OSD OSD On Screen Display provides a menu driven interface to handle the computer switching procedure to provide instant access to any computer on the installation OSD operation is discussed in detail beg...

Страница 22: ...tive key combination to invoke HKM See p 22 for details When HKM is active the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HKM is in effect They stop flashing and revert to normal status when you exit HKM A Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background Ordinary keyboard and mouse functions are suspe...

Страница 23: ...d Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter The KVM focus switches to the computer associated with the specified Port ID and you automatically exit Hotkey Mode Auto Scan Mode The GCS1758 s Auto Scan feature automatically switches among all the active CPU Ports that are accessible to the currently logged on User at regular intervals see Scan...

Страница 24: ...u Resume scanning you start from where you left off If on the other hand you Exited and restarted Scanning would start over from the very first computer on the installation After pausing to resume Auto Scanning press any key Scanning continues from where it left off Alternate Hotkey Invocation Keys An alternate set of Hotkey Invocation keys is provided in case the default set conflicts with progra...

Страница 25: ...Ctrl as the OSD invocation keys since Scroll Lock is used to emulate F14 in PC to Mac keyboard emulation see p 26 Keyboard Platform Setup The GCS1758 s default port settings are for a PC Compatible operating platform and the US English keyboard language code You can modify these for each port by bringing the KVM focus to the port you want to change and using the hotkey combinations shown in the ta...

Страница 26: ...re also used to reset the USB and toggle the beeper On and Off To perform any of these operations do the following 1 Invoke HKM see p 19 2 Press and release the appropriate action key see table After completing a setting you automatically exit HKM ...

Страница 27: ...Alternate Hotkey Invocation Keys 24 Hotkey SummaryTable Note The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets ...

Страница 28: ...d when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table on the right Note When using Ctrl combinatons press and release the Ctrl key then press and release the activation key Make sure to set the Sun keyboard operating platform See Hotkey Port Control P 23 ...

Страница 29: ...ac keyboard The emulation mappings are listed in the table on the right Note When using key combinatons press and release the first key Ctrl or Alt then press and release the activation key Make sure to set the Mac keyboard operating platform See Hotkey Port Control P 23 Keyboard Emulation ...

Страница 30: ...SD incorporates a two level Administrator User authorization system Before the OSD Main Screen comes up a dialog box appears that asks you to provide your Username and Password If the Password Function has been set see p 33 you must provide them in order to access the OSD Main Screen If this is the first time that the OSD is being run or if the password function has not been set simply press Enter...

Страница 31: ...f the OSD Window or press Esc To Logout Click F8 at the top of the Main Screen or press F8 To move up or down through the list one line at a time Click the Up and Down Triangle symbols or use the Up and Down Arrow Keys If there are more list entries than what can appear on the Main Screen the screen will scroll To move up or down through the list one screen at a time Click the Up and Down Arrow sy...

Страница 32: ...it the list you wish to view designate a port as a Quick View Port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either Click a Function Key field at the top of the Main Screen or press a Function Key on the keyboard 2 In the Submenus that appear make your choice either by Double Clicking it or moving the Highlight Bar to it then pressing Enter ...

Страница 33: ...as View rights to see Set Accessible Ports p 35 that match the Name or Port ID pattern regardless of the current List settings To return to the OSD Main Menu without making a choice press Esc F2 LIST The LIST function lets you broaden or narrow the scope of which ports the OSD displays lists on the Main Screen Many of the OSD functions only operate on the computers that have been selected for list...

Страница 34: ...is function allows the Administrator and each User to set up their own working environment A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login To change a setting 1 Double Click it or move the highlight bar to it then press Enter 2 After you select an item a submenu with further choices appears To make a selection either Double...

Страница 35: ...32 OSD Operation ...

Страница 36: ...33 OSD Operation ...

Страница 37: ...and Down Arrow Keys to move the highlight bar to it then press Enter After you select an item a submenu with further choices for you to select from appears Double Click the choice you want or move the Highlight Bar to it then press Enter An icon appears before the selected choice so that you know which one it is The settings are explained in the following table 34 OSD Operation ...

Страница 38: ...35 OSD Operation ...

Страница 39: ... Off the monitor screen will be blank and the mouse and keyboard will have no effect Simply wait after the Scan Duration time is up the Scan function will move on to the next port As each computer is accessed an S appears in front of the Port ID display to indicate that it is being accessed under Auto Scan Mode If you want to temporarily keep the focus on a particular computer you can pause the sc...

Страница 40: ... to deactivate the OSD where all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Menu You must input your password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a Null Port messag...

Страница 41: ...ly to find the latest packages and information relating to them BeforeYou Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to our support site and choose the model name that relates to your device GCS1758 to get a list of available Firmware Upgrade packages 2 Choose the Firmware Upgrade Package you want to install usually the...

Страница 42: ...rade Utility Welcome screen appears 39 Firmware Upgrade Utility 4 Shut down the non hot pluggable computers such as PS 2 computers on your GCS1758 installation 5 From your KVM switch console bring up the OSD see p 27 and select the F4ADM function 6 Scroll down to FIRMWARE UPGRADE Press Enter then press Y to invoke Firmware Upgrade Mode For your reference the current firmware upgrade version displa...

Страница 43: ... listed in the Device List panel 4 As you select a device in the list its description appears in the Device Description panel 40 Firmware Upgrade Utility 2 Read and Agree to the License Agreement enable the I Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen appears ...

Страница 44: ...es If it finds that the device s version is higher than the up grade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in 41 Firmware Upgrade Utility ...

Страница 45: ...UpgradeSucceeded After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility 42 Firmware Upgrade Utility ...

Страница 46: ... a dialog box appears asking if you want to retry Click Yes to retry If you Click No the Upgrade Failed screen appears Click Cancel to close the Firmware Upgrade Utility See the next section Firmware Upgrade Recovery for how to proceed 43 Firmware Upgrade Utility ...

Страница 47: ...rade successfully unplug it from the installation and perform the recovery and upgrade operation independently After it has been successfully upgraded plug it back into the installation To perform a firmware upgrade recovery do the following 3 Use the Firmware Upgrade Cable provided with this unit to connect to a serial port on your computer with the Firmware Upgrade Port of the switch 4 Plug the ...

Страница 48: ...45 Appendix Miniview Ultra ConnectionTables The following tables indicate the relationship between the number of GCS1758 Units and the number of computers that they control ...

Страница 49: ...46 Troubleshooting ...

Страница 50: ...47 Specifications ...

Страница 51: ...act our technical support by phone OR simply visit our URL address www iogear com to go to our company website and check the latest version and other information about the product and or software Technical support is available Monday through Friday from 8 00 am to 5 00 pm PST and can be reached at 949 453 8782 Technical Support ...

Страница 52: ...tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever me...

Страница 53: ...presentation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or updates For further inquires p...

Страница 54: ...Contact info 23 Hubble Irvine CA 92618 P 949 453 8782 F 949 453 8785 www iogear com ...

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