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Q: How many Wireless Audio Receivers I can connect to my computer at the same
time?
A: It is Windows’ native property to support only one audio controller at any given time.
IOGEAR’s Audio Receiver utilizes Windows’ native driver on your PC, therefore, it does
not require installing any additional driver and it can only support single audio controller
simultaneously.
Q: The Video and Audio Receiver icons in the Wireless USB Manager shows good
signal level and there is sound coming out of the speakers, but there is no video.
I check all hardware connections and they are all good, but the VGA LED on the
Video Receiver is off. What should I do to fix this?
A: For this particular case, check the VGA cable connection from the Video Receiver to the
TV or display. If the VGA cable is loose, it will cause the VGA LED on the Video Receiver
to turn off, even when the power and channel LED are still on. This will not affect the
connection quality between the Video Receiver and the USB Transmitter.
The VGA LED on the Video Receiver will turn off if the TV connected to the Video Receiver
is powered off or the VGA cable is loose.
Q: I disconnect the VGA cable from the Video Receiver in the middle of movie
streaming, and try to connect to another TV/display but everything goes wrong.
The video image is frozen on the 2nd TV/display. What should I do to fix this?
A: When connecting to different TV or
display, the resolution parameter will
change based on different TV/display.
For TV or display with higher resolution,
you will see more resolution selections
when accessing the configuration menu
by clicking on the monitor icon. Please
make sure to set appropriate resolution
for your TV or display.
If switching TV or display during video
streaming, you may see the video frozen
on the 2nd TV/display. To solve this, set
appropriate resolution for the 2nd TV/
display that you are connecting to and the
video should resume. If not, then please
close the media player, power-cycle the
Video Receiver, wait until the Video
Receiver is reconnected to your computer,
then restart the media player.
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