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Observation
Possible cause
Recommended action
Processor stopped working.
Processor electronics errored.
Turn the system off for one minute to allow
the electronics to reset. If the processor does
not turn on after resetting, contact technical
support.
Processor loses power.
Processor was unplugged or a
power outage occurred.
Restore power to the unit when possible. If
a run was in progress, it will automatically re-
start at the point it had reached when power
was lost (only if the program was saved). No
other special measures are needed. If you
wish to terminate the recovered run, press
the "home" button when the program recovery
screen is displayed.
Processor stops during a run
and displays an error message.
An error was detected. The
most common error is that the
work area window is not fully
closed.
The run will resume once the error is
corrected.
Antibodies are not dispensed.
The pokers on the sample tray
are not facing toward the back
of the instrument.
Ensure that the pokers on the sample tray are
facing toward the back of the instrument.
The pokers on the sample tray
have been damaged.
Ensure that the pokers on the sample tray
remain at a 90° angle to the horizontal, are
not bent over, and that they are still sharp.
If the pokers are bent, it may be possible to
bend the pokers back to their original vertical
position. Test the tube-puncturing capability of
the pokers with water or buffer in the reagent
tubes after repositioning.
Repeat the run with a new sample tray that
is provided with the processor. Alternatively,
replacement trays are available for puchase if
the pokers become damaged.
Buffer is not dispensed during
the run.
The end of the buffer hose
may not have been resting at
the bottom of the filled buffer
bottle, or the cap may be tight
and not allowing air flow into
the bottle.
Ensure that the end of the buffer hose is
resting in the bottom of a filled bottle of buffer.
The buffer bottle cap should be slightly loose
to allow air to flow into the bottle.
The device is noisy.
The tray’s magnet covers were
omitted, or the trays were not
correctly seated on the rocker
cradle. The omission of the
magnet cover may lead to the
tray bouncing out of the rocker
cradle.
Before starting the program, ensure that both
magnetic cover trays are securely in place and
correctly aligned on the blot trays.
Chapter 1
Bandmate
™
Automated Western Processor
Troubleshooting
1
Bandmate
™
Automated Western Blot Processor User Guide
13
Содержание Bandmate MAN0018722
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