English
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51
Problem/
error
Indication on the display unit
and problem description
What to do?
E9
Water detected at the bottom
of the washing machine
(Total Aqua Stop system)
Turn off the appliance and turn it back on. If the error reoccurs,
call a service technician.
E10
Water level sensor error.
Unplug the power cord from the outlet; then, plug the power cord back
into the outlet and switch on the washing machine. If the error reoccurs,
call a service technician.
E11
Water overflow
If there is water in the drum that exceeds a certain level, and an error is
reported on the display unit, the washing program will be interrupted
and water will be pumped out of the washing machine. Restart the
programme. If the error reoccurs, call a service technician. If there is
water in the drum that exceeds a certain level, and an error is reported
on the display unit, while the washing machine continues to add water,
close the water tap and call a service technician.
E12
Motor control error
Restart the programme. If the error reoccurs, call a service technician.
E22
Error while locking the door.
Door is closed, but it cannot be locked. Switch off the washing machine.
Switch it back on and restart the washing programme. If the error
reoccurs, call a service technician.
E23
Error while unlocking the door.
Door is closed, but it cannot be unlocked. Turn off the washing machine,
then turn it back on. If the error reoccurs, call a service technician.
To open the door, see chapter »INTERRUPTIONS AND CHANGING
THE PROGRAMME/Opening the door manually«.
E36
Electronics communication
failure in the washing machine
Unplug the power cord from the outlet; then, plug the power cord back
into the outlet and switch on the washing machine. If the error reoccurs,
call a service technician.
E37
Electronics communication
failure in the washing machine
Unplug the power cord from the outlet; then, plug the power cord back
into the outlet and switch on the washing machine. If the error reoccurs,
call a service technician.
Water drain system alert.
Symbol will appear.
Alert about reduced water flow in the pumping stage. Check the following:
• is the pump filter clean,
• is the discharge hose clogged,
• is the drain clogged,
• if the discharge hose placed is placed below the maximum and above
the minimum height (see chapter »INSTALLATION AND CONNECTION/
Connecting and securing the water discharge hose«).
Unevenly distributed laundry
When the washing programme
is complete, the symbol will
remain lit on the display unit.
Manually distribute the laundry and run the spinning programme.
See additional description under TROUBLESHOOTING TABLE.
cln
System warning to run the Steril
tub (Self-cleaning programme)
After the washing programme
is complete, the signs »cln«
and »End« will alternate on the
display unit.
We recommend running the Steril tub [trommelreiniging]
(Self-cleaning programme).