4.
Instruct your phone to forget the BC7A and
then follow the pairing procedure.
5.
Turn the dock power off, wait 20 seconds
and power up the dock.
If you can connect and stream but hear no audio:
1.
Try another mobile device.
2.
Ensure that the audio is routed to
Bluetooth streaming on your device.
3.
Press the dock + volume button (Turn up
the volume on the dock).
4.
Check the video on the website that shows
how to check and re-plug your sound
processor amplifier ribbon.
IPOD Trouble-Shooting
No Audio:
•
Ensure that the dock is connected to power
•
Ensure that the Apple device is fully plugged in
iPod Plays but fails to Charge
•
Ensure that the dock power is connected.
•
Check that your iPod supports USB charge mode*
*
A few of the very early 8GB and 16GB iPods support Firewire
charge mode only. Please contact Invebo support to solve this
issue.
Technical Support
If you have installation issues then please refer to the video
and check each step carefully.
I can connect by Bluetooth but No Sound
:
•
Check that all ribbon cables are correctly plugged in.
as detailed in procedure then please see YouTube
video on checking and re-plugging sound processor
ribbon.
•
If your dock serial number begins with 0498 or
052398 then disconnect BC7A and power up the
dock. You should hear two beeps. If you do not hear
the beeps then your sound processor in the base of
the dock is faulty. Contact Invebo.
•
If your dock serial starts in 0357 or 0402 and you can
connect by Bluetooth your sound processor requires
the reliability modification. Contact Invebo.
I can’t see or hear any signs of life BC7A no illuminated
LEDs:
•
Check that the power adaptor is plugged into the
sound processor correctly. (Correct orientation).
•
Watch the power adaptor/supply diagnostic video
listed in the Invebo Tech Guide on the
website.
Contacting Invebo Support
Please email details of your issues to
. Please include as much
information and description of the problem. Describe
what working and what is not working and if possible
send photographs of your sound processor and the
BC7A so we can spot any issues. If you supply
comprehensive information then our support will be
faster and more effective. We endeavour to answer
all queries within one working day of receipt.
CERTIFICATION NOTICES
Bluetooth Module has received the regulatory approval for the
following:
BT SIG/QDID: 121137
United States: FCC ID: A8TBM20SPKXYNBZ
Canada– IC: 12246A-BM20SPKS1– HVIN: BM20SPKS1
Europe/CE
Japan/MIC: 202-SMD048
Taiwan/NCC: CCAN15LP0460T2
China/SRRC: CMIIT ID: 2015DJ7134
Brazil/ANATEL: 01888-19-08759
Mexico/IFT: RCPMIBM19-0454
Argentina/CNC ID: C-22800
EU – Declaration of Conformity
: Button Brand Designs Limited
declares that innexis-BC7A complies with the applicable requirements
and other relevant provisions of Directive 1999/5/EC. Button Brand
Designs Limited, Unit 1, Blounts Farm. Blounts Court Road, Sonning
Common, Oxon, RG4 9PA. UK
ROHS Compliance Statement: On 6 July 2006, the European Union
adopted the “Restriction on Use of Hazardous Substances in Electrical
and Electronic Equipment” (RoHS) EU Directive 2002/95/CE. Button
Brand Designs Limited achieved and maintains full compliance with
RoHS directives for all electronic devices sold in Europe.
B7A Instructions Rev03 18/12/2019
© Button Brand Designs Limited
