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8 Troubleshooting
8.1 Troubleshooting Label
The Troubleshooting Guide Label is on the side of the device. The Troubleshooting Label covers the most
common issues. Refer to
8.3 Alarm and Notification Types, page 36
1. If there is an issue, the Alert indication (exclamation
point and yellow light) or Alarm indication (X and red
light) illuminate. Check the following items:
l
A
Check the cannula for kinks, blockages, or
obstructions.
l
B
Check the filter. Clean the filter, if dirty.
2. If there is low or restricted oxygen flow, check the
following items:
l
A
Check the cannula for kinks or damage.
l
C
Check the humidifier bottle. Ensure the cap is
tightened securely. Check the cannula connection
to the bottle.
l
D
Check the cannula. Check that there is airflow
through the cannula. Check the connection to the
device.
3. If the device continues to have an issue or oxygen
flow is low, check the troubleshooting section of the
user manual. Refer to
Invacare® Platinum® 5NXG Oxygen Concentrator