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Troubleshooting

7 Troubleshooting

7.1 Fault diagnosis

If the electronic system shows a fault, use the following
fault-finding guide to locate the fault.

Ensure that the drive electronics system is powered
up before starting any diagnosis.

If the status display is OFF:

•

Check whether the drive electronics system is powered
up.

•

Check whether all cables are correctly connected.

•

Ensure that the batteries are not discharged.

If a fault number is displayed in the status display:

•

Proceed to the next section.

7.1.1 Fault Codes and Diagnosis Codes

If there is a fault with the system when it is powered up,
a fault icon

A

is displayed in the status bar. The number

inside the triangle indicates the type of fault.

Corresponding to that, the status LED inside the ON/OFF
button flashes red. The number of flashes is identical to the
one in the status bar.

The table below describes the fault indication and a few
possible actions that can be taken to rectify the problem.
The actions listed are not in any particular order and
are suggestions only. The intention is that one of the
suggestions may help you clear the problem. If in doubt,
contact your provider.

1637423-H

119

Содержание LiNX DLX-REM400

Страница 1: ...Invacare LiNX DLX REM400 en Remote User Manual This manual MUST be given to the user of the product BEFORE using this product this manual MUST be read and saved for future reference...

Страница 2: ...whole or in part is prohibited without prior written permission from Invacare Trademarks are identified by and All trademarks are owned by or licensed to Invacare Corporation or its subsidiaries unles...

Страница 3: ...5 4 1 Swipe and Tap Mode 32 5 4 2 Tap Only Mode 33 5 4 3 Control Input CI 34 5 5 Using Indirect Navigation 34 5 5 1 Quadrant Mapping 36 5 5 2 Menu Select 37 5 5 3 Navigation Entry Points in Menu Sele...

Страница 4: ...t Joystick 103 5 22 6 Using the Sip N Puff 104 5 22 7 Using the Sip N Puff Head Array 105 5 22 8 Using the Head Array 107 5 22 9 Using the Four Switch Proximity Array 110 5 22 10 Using the Remote Stop...

Страница 5: ...nd of this document 1 2 Symbols in This Manual Symbols and signal words are used in this manual and apply to hazards or unsafe practices which could result in personal injury or property damage See th...

Страница 6: ...derably reduced by extreme or incorrect usage The fact that we estimate a service life for this product does not constitute an additional warranty 1 5 Limitation of Liability Invacare accepts no liabi...

Страница 7: ...and the capabilities of the driver Performance adjustments must only be made in dry conditions WARNING Risk of injury or damage due to electrical shorts Connector pins on cables connected to the powe...

Страница 8: ...ce fitted with a Gyro module has a drive function with disabled Gyro If the mobility device is used in a moving vehicle e g boat bus or train maybe the Gyro function is impaired and drive demands can...

Страница 9: ...button Status LED C Touch display D Joystick E Bus socket F Stereo jack sockets G Infrared transmitter H Speaker I Charger socket J Toggle switches 3 2 Screen composition overview A Battery bar B Stat...

Страница 10: ...hen a system is connected to a programming and diagnostic tool The country based offset is set through the remote module s Menu screen See 5 2 4 Configuring Settings page 28 Status Information The sta...

Страница 11: ...the right hand side of the status bar See 5 24 1 Battery alarms page115 3 2 3 User Function Card Overview Left or Right Handed With the LiNX system it is possible to adjust the function cards for lef...

Страница 12: ...rive card with pre set total maximum speed for outdoors In addition to that you can also control the pre set maximum speed see 5 8 2 Controlling Maximum Speed page 48 With a drive card you are also ab...

Страница 13: ...Configuring Odometer page 30 The function information displays either the latched driving mode see 5 9 Latched driving mode page 50 or the Gyro indication see table below no symbol No Gyro is connecte...

Страница 14: ...card Fig 3 10 Example of a four quadrant 4Q navigation utility card Utility card allows you to operate system controls such as lighting functions and horn as well as control outputs with external inpu...

Страница 15: ...navigation button has two important functions 1 A visual indication of the configured interaction mode Configured for swipe and tap actions This means that swiping and tapping the screen activates dif...

Страница 16: ...00 input module A Product label containing 1 Part number 2 Dynamic Controls logo 3 Dynamic Controls part description 4 Dynamic Controls website address 5 Serial number 6 Warning to read manual before...

Страница 17: ...nmentally aware manufacturer This product may contain substances that could be harmful to the environment if disposed of in places landfills that are not appropriate according to legislation The cross...

Страница 18: ...s well as a unique serial number for the particular module The format as shown above is MYYnnnnnn where M is for the month of manufacture using the letters A to L A Jan B Feb C Mar etc YY is the year...

Страница 19: ...n the used part not all labels are available Product label head array containing A Adaptive Switch Labs logo B Serial number Product label interface boxes containing A Model number B Serial number C A...

Страница 20: ...can be overloaded Overloading is where a single input can have multiple uses each of which depends on specified conditions This means that an input can be used to activate one output if the system is...

Страница 21: ...increases risk of electric shorts Avoid routing the cable where it will come into continuous contact with the end user When installing the bus cable avoid undue straining of the cable and connection p...

Страница 22: ...ote The remote plug and connector socket fit together in one way only Do not force them together 1 Lightly push to connect the plug of the remote cable and the connector socket The plug must lock in p...

Страница 23: ...eady to use If there is a fault with the system when powering up the status LED indicates the fault with a series of red flashes also a fault icon is displayed in the status bar For more information a...

Страница 24: ...y remote to take over control Attendant control powers down automatically For more information about using the attendant control refer to the manual of the attendant control 5 2 Menu Screen Opening Me...

Страница 25: ...age 30 5 2 1 Controls on Menu Screen Buttons Buttons are used to perform an action such as to close the screen Currently we use the following buttons on our remotes Symbol Action Close screen Go back...

Страница 26: ...e value 5 2 2 Configuring Time 1 Tap on clock to edit time In Time Edit mode clock displays time picker where hour and minute values can be changed independently 2 Fig 5 11 Tap on arrows A to adjust h...

Страница 27: ...g with the touch screen It also prevents any unintentional response caused by rain or other liquids that may land on the touch screen When the screen lock is activated the screen continues to display...

Страница 28: ...ngs B Audible Cues Open audible cues settings C Interaction Open interaction settings D Connectivity Open connectivity settings E Back Go back to the previous level Display Fig 5 20 Entry Function A B...

Страница 29: ...Tap Only Mode Toggle between tap only mode and swipe and tap mode B Tap Zone Defines the area used for detecting a tap action on touch screen It sets the area around the point of initial contact withi...

Страница 30: ...vity Card page 76 5 2 5 Configuring Odometer Fig 5 23 A Total distance meter B Trip meter C Reset button D Units selector E Back The total distance meter shows the cumulative value of all trips The to...

Страница 31: ...igate through the LiNX system depends on how the navigation button is configured Refer to 3 3 Navigation button page 15 for more information about the possible configurations 5 3 1 Function Change Inh...

Страница 32: ...drive Instead the user navigates through the profiles and functions using the touch screen or other control inputs 5 4 1 Swipe and Tap Mode Changing Function Cards 1 Fig 5 27 Swipe over screen or tap...

Страница 33: ...Mode Changing Function Cards 1 Fig 5 33 Tap on navigation button short press to open card preview display 2 Fig 5 34 Tap to left or right of card that is in the middle of display to change function c...

Страница 34: ...5 5 Using Indirect Navigation Indirect navigation is the ability to navigate through different profiles and function cards independently from the touch display with the help of the active user input f...

Страница 35: ...ions and profiles can be revealed if available by navigating down for profiles and right for functions Navigation Entry By default the indirect navigation is entered via a control input CI for example...

Страница 36: ...ect List view left back to previous menu right select reverse menu item below forward menu item above left select right menu item below reverse disabled forward disabled Menu select Grid view short le...

Страница 37: ...you perform both the navigation and the function card selection List View Grid View Fig 5 44 Fig 5 45 4Q Operation in List View 1 Enter navigation 2 Fig 5 46 Give forward demand A or reverse demand B...

Страница 38: ...back to previous menu 4 Fig 5 48 Give right demand D to select function card 3Q Operation in List View 1 Enter navigation 2 Fig 5 49 Give right demand A to change profile 3 To close profile menu give...

Страница 39: ...right demand to navigate horizontally b Give forward or reverse demand to navigate vertically 3 Give long right demand to select function 4 Give long left demand to exit navigation 3Q Operation in Gri...

Страница 40: ...le s function card menu You can then either select a function card from the function card menu or return to the profile menu to select a different profile If Navigation entry is set to Active User Fun...

Страница 41: ...e selecting a function If Navigation entry is set to First Function in Active Profile the menu selection starts at the first function in the currently selected profile From here you can choose to navi...

Страница 42: ...on menu depending on the Navigation entry setting For more information about the Navigation entry refer to 5 5 5 Navigation Entry Points in Menu Scan page 44 Operation in List View Fig 5 58 For menu s...

Страница 43: ...tically through the menu items moving left to right when in a profile and from top to bottom through the profiles when no profile is selected Whenever a menu item profile or function is highlighted yo...

Страница 44: ...rst Profile NEP Active User Function One iteration select FC NEP 1st Function in Active Profile no selection One iteration select FC select profile select FC no selection Idle state select NEP no sele...

Страница 45: ...cted or until the number of iterations is reached at which point the system displays the idle state If a profile is selected before the system goes into idle state the system displays the first item i...

Страница 46: ...al Fig 5 61 The toggle switches are an alternative means to switch commonly used controls and can be an option for users who for example have difficulties to reach the ON OFF key multipurpose buttons...

Страница 47: ...de 5 8 1 Using Joystick The joystick controls the direction and speed of the wheelchair Fig 5 62 When the joystick is deflected from the neutral center position the wheelchair moves in the direction o...

Страница 48: ...as to be deflected to reach full demand in one or more quadrants With joystick shaping each quadrant can be configured individually Discrete Driving Mode The speed of the wheelchair is pre set by cont...

Страница 49: ...n F displays that the total maximum speed range of the wheelchair is not reached in the depending drive function In each drive card you are able to control the pre set maximum speed depending on your...

Страница 50: ...he configuration file is greater than version 5 1 10 the new speedometer odometer is displayed when enabled If both the firmware and the configuration file is less than or equal to version 5 1 10 the...

Страница 51: ...ed driving mode especially with the demands to stop the wheelchair The term demand mentioned in this manual means the input depending on the type of control e g joystick movements or sip and puff dema...

Страница 52: ...9 1 External stop switch To set up a wheelchair for latched driving an external stop switch must be fitted to the wheelchair Ideally the external stop switch should be highly visible and easily acces...

Страница 53: ...triggered long or short demand and if the optional slower rate is configured by the provider Normal Rate 1 Give long drive demand greater than one second in opposite direction a reverse demand when d...

Страница 54: ...the speed decelerates to zero at one of two rates normal or gentle depending on how the deceleration is triggered long or short demand and if the optional slower rate is configured by the provider No...

Страница 55: ...he speed decelerates to zero at one of two rates normal or gentle depending on how the deceleration is triggered long or short demand and if the optional slower rate is configured by the provider Norm...

Страница 56: ...when driving in reverse to decelerate to next fixed lower speed Drive demand in opposite direction must be quick less than one second otherwise wheelchair stops 4 Release drive demand New speed is hel...

Страница 57: ...elchair speed accelerates to 20 of the maximum drive speed 3 Give forward demand when driving forwards or reverse demand when driving in reverse to accelerate to next fixed higher speed Give reverse d...

Страница 58: ...celerating 1 Give and hold drive demand in direction forward or reverse until wheelchair accelerates to desired speed 2 Release drive demand Wheelchair speed is held constantly 3 If maximum drive spee...

Страница 59: ...ut The remote powers down after this 5 11 Operating the position lights If you drive outside turn on the position lights under bad visibility conditions or darkness To operate the position lights you...

Страница 60: ...Tap button C to close Lighting button panel If you start driving the Lighting button panel overlay disappears automatically 5 12 Operating the hazard lights To operate the hazard lights you need to st...

Страница 61: ...start driving the Lighting button panel overlay disappears automatically and the hazard lights remain turned on Turn off hazard lights 1 Tap Lighting control button A 2 Lighting button panel overlays...

Страница 62: ...een Tap left direction indicator symbol B or right direction indicator symbol C Either left or right direction indicator turns on Left or right indicator telltale becomes illuminated in the lighting d...

Страница 63: ...pears automatically 5 14 Operating the horn 1 Tap horn button A to sound horn Horn sounds as long as button is tapped 5 15 Operating Lighting Functions and Horn via Utility Function Card Via a utility...

Страница 64: ...ally after ten seconds Activate a drive function card to drive normally while position lights and hazard lights remain turned on 5 16 Locking unlocking the remote By default lock function is disabled...

Страница 65: ...still be operated When in this mode you are free to perform other activities with the confidence that any subsequent demands intentional or accidental from the primary input do not result in a driving...

Страница 66: ...Rest is exited when system is power cycled 5 18 The sleep mode The sleep mode is no factory setting but can be enabled by your provider If this parameter is set ON the system goes into sleep mode afte...

Страница 67: ...ur provider to change the configuration Choose the seating card with the seating function you want to operate see 5 3 Selecting Functions page 31 1 Fig 5 80 Give forward or reverse demand to operate s...

Страница 68: ...er Configurations The displayed function cards are configuration examples only Four quadrant configuration Fig 5 81 A Powered recline up B Seat lifter up C Seat lifter down D Powered recline down All...

Страница 69: ...rant configuration it is possible to mix the motion operations like displayed in the example 5 19 2 Through External Switches Not all configurations and combinations of powered seating functions throu...

Страница 70: ...tions Powered recline only Powered seat tilt only Center mount elevating legrest LNX only Fig 5 84 1 Make sure mobility device is on level surface and turned on 2 Deflect and hold toggle switch up A o...

Страница 71: ...owered seating functions The tables shows the factory settings For reprogramming contact your provider Powered seat tilt and Powered recline A Forward Powered seat tilt up B Reverse Powered seat tilt...

Страница 72: ...See tables below for combination of buttons and powered seating functions The tables shows the factory settings For reprogramming contact your provider Powered seat tilt and Powered recline A Powered...

Страница 73: ...The lower row of buttons move the seating function to its home position see table below for details A Powered recline down B Powered recline up C Seat lifter up D Seat lifter down E Left or center mo...

Страница 74: ...active until Drive lockout is deactivated by adjusting seat angle and backrest angle Speed reduction If the seat lifter or the seat angle has been adjusted above a certain point the drive electronics...

Страница 75: ...the lifter Lifter seat lockout Fig 5 93 The drive electronics is equipped with a sensor to prevent the seat lifter from rising up above a certain point when the seat tilt or recline is adjusted above...

Страница 76: ...ion is needed to use the mouse mover The switch control function is an accessibility feature that allows you to navigate and select items on your mobile device Android and iOS using the remote s joyst...

Страница 77: ...Pairing passkey is displayed on touch screen with the name of LiNX device to pair with in this example REM J16130951 Pairing Mobile Device with LiNX System Perform this operation promptly to the Pairi...

Страница 78: ...box on your Windows PC or laptop There are a number of ways to do this Start Devices and Printers Start Control Panel Devices and Printers Icon tray click on Bluetooth Device icon 2 Fig 5 100 From Dev...

Страница 79: ...layed on the remote module Tap on the OK button to proceed Fig 5 106 If no device is paired within the set timeout period a message is displayed No device was paired Tap on OK button to proceed LiNX s...

Страница 80: ...nu 1 Fig 5 107 Long press navigation button A 2 Fig 5 108 Status display opens Open Settings menu B 3 Fig 5 109 Settings menu opens Open Connectivity settings C 4 Fig 5 110 The names of the connectivi...

Страница 81: ...ind the device name Connecting Devices with LiNX System To connect to a device select the appropriate connectivity card from a profile If the connectivity function has been paired to a device and the...

Страница 82: ...Fig 5 112 Long press navigation button A 2 Fig 5 113 Status display opens Open Settings menu B 3 Fig 5 114 Settings menu opens Open Connectivity settings C 4 Fig 5 115 Select paired device in section...

Страница 83: ...ing Indirect Navigation page 34 Fig 5 118 If a connectivity card in the profile has not been configured fully or is subject to an error it will be classed as inoperable see image above There is a numb...

Страница 84: ...s Connectivity card name The name can be used to uniquely identify this card s purpose Mouse move indicator The mouse move indicator changes from grey to blue when active That is when the user input i...

Страница 85: ...de mouse mover functions It also assumes that the PC or laptop to which the LiNX system will connect has an active Bluetooth connection To use a mouse mover function 1 the LiNX system needs to be pair...

Страница 86: ...g press navigation button A 2 Fig 5 121 Status display opens Open Settings menu B 3 Fig 5 122 Settings menu opens Open Connectivity settings C 4 Fig 5 123 Open connectivity function e g D to configure...

Страница 87: ...cially when moving between screen icons that are close together Slow Cursor Speed should be set equal to or less than Fast Cursor Speed E Fast Cursor Speed E Sets the speed at which the mouse cursor r...

Страница 88: ...up a Mouse Mover page 85 Right or left click Fig 5 126 To perform a right or left click tap on the corresponding buttons on the touch screen When a button is tapped it changes color from grey to blue...

Страница 89: ...o be paired via Bluetooth with a user s device and 2 the switch control connectivity card needs to be linked to the paired device The set up process is performed in any order but will involve the foll...

Страница 90: ...e switch control menu on your mobile device 2 Fig 5 129 Open Settings Settings menu 3 Fig 5 130 Open Assign Keys for Scanning Assign Keys for Scanning menu or Assign Keys to Actions Assign Keys to Act...

Страница 91: ...such as Select Select You are prompted to activate your external switch 5 Fig 5 132 Activate the external switch for example tap on Touch screen or deflect joystick to the left 6 Click on button Save...

Страница 92: ...Control 9 Fig 5 134 Click button OK to activate Switch Control Configuring Switch Control iOS 1 Fig 5 135 Settings General Accessibility Open the switch control menu on your mobile device 2 Fig 5 136...

Страница 93: ...ternal You are prompted to activate the external switch 5 Fig 5 139 Activate external switch for example tap on Touch screen or deflect joystick to the left 6 Fig 5 140 Name external input with an uni...

Страница 94: ...When the switch control connectivity card has been deselected the Bluetooth connection disconnects 5 21 Audible Cues Audible cues are sounds played through the remote s speaker in response to certain...

Страница 95: ...Cues Navigation cues are played during menu navigation when highlighting a function menu item and again when entering the function card Navigation Type Sound Navigation Cue Condition Drive function Pl...

Страница 96: ...s played after a navigation cue If set to Reverse a single note is played with a longer duration and higher frequency than the note used for the repeating function identifier Function Drive 1 Identifi...

Страница 97: ...llowed by a further audible cue to identify this function Example Profile Index Function Identifier Fig 5 154 If function identifiers are used then three sound elements are played 1 profile index e g...

Страница 98: ...5 Not used at the moment 6 Audible input indicator turned off All components mentioned below describe the usage of the default set up For individual set up contact your provider 5 22 1 Using Manual Sw...

Страница 99: ...can use wing bolt B to adjust the joystick to your needs Changing function cards By default an egg switch used for function or profile changes is mounted to the headrest For difference between functi...

Страница 100: ...TION Risk of Injury or Damage Clothes or personal accessories can restrict or prohibit correct function of Chin Control Check correct wiring of cables before first use Ensure that no clothes or access...

Страница 101: ...160 The linkage joystick controls the movement of the Chin Control See table for possible movements Joystick position Movement up A Chin Control moves upwards and outwards down B Chin Control moves do...

Страница 102: ...joystick knob Do not leave removed joystick knob unattended Closely supervise children pets or people with physical mental disabilities This proportional joystick needs only little force to be deflect...

Страница 103: ...ise children pets or people with physical mental disabilities Driving Fig 5 162 1 Deflect joystick from neutral position to drive in desired direction For more information about driving refer to 5 8 P...

Страница 104: ...after cleaning The mouthpiece MUST be completely dry before installation If Sip N Puff does not function properly inspect system for blockages clogged saliva trap or air leaks As necessary replace mo...

Страница 105: ...ipswitch to change profile 5 22 7 Using the Sip N Puff Head Array WARNING Risk of serious injury Proximity sensors are sensitive to water If enough water is present close to sensors they may be activa...

Страница 106: ...le or intuitive control method and therefore requires a considerable amount of training In the early tuning stages this is best done outdoors in an unrestricted but safe area Also the presence of an a...

Страница 107: ...ing the wheelchair stops Changing Function Cards The lipswitch can also be used as a mode function switch For difference between function card and profile see 3 2 3 User Function Card Overview page 11...

Страница 108: ...riving If the head comes within 6 mm of a sensor the sensor is activated and the wheelchair starts driving By default the Head Array powers up as soon as the wheelchair is powered up and powers down a...

Страница 109: ...ft or right pad Changing function cards For difference between function card and profile refer to 3 2 3 User Function Card Overview page 11 1 Short press mode switch to change function card 2 Long pre...

Страница 110: ...ensors By default the sensors power up as soon as the wheelchair is powered up and power down as soon as the wheelchair is powered down Be aware that when powering up automatically with the wheelchair...

Страница 111: ...of the Remote Stop Switch box from the power module 5 22 11 Using the Wireless Mouse Emulator 1 Turn on the Bluetooth on your proton box by pressing an external switch until you hear a long beep 2 Con...

Страница 112: ...use slowly at first and then speed up after a set amount of time to move across the screen efficiently B This setting controls the maximum speed of the cursor and is the speed that the mouse will obta...

Страница 113: ...for MAC Fig 5 165 Numbers 0 to 6 describe the action the mouse should perform Letters A to F describe the direction of the input which leads to the mouse action Number Mouse action 0 No change 1 Down...

Страница 114: ...harger cord s are routed and secured properly Close supervision and attention is needed when charging the wheelchair near children pets or people with physical mental disabilities Please cycle the pow...

Страница 115: ...sconnect the battery charger immediately Low voltage This is displayed if the batteries are empty Power down the wheelchair and charge the batteries immediately Deep discharge This is displayed if the...

Страница 116: ...n charge the battery of your mobile phone or a compatible device when you do not have access to a regular power source Both USB ports can be used at the same time and each USB port has a charging curr...

Страница 117: ...from gooseneck B Make sure to leave lipswitch C in shrink sleeving which keeps together lipswitch and mouthpiece 2 Insert new mouthpiece 6 2 Replacing Saliva Trap Risk of Damage to Input Module If sal...

Страница 118: ...or saliva Mouthpiece and breath tube MUST be completely dry before installation Cleaning at least twice a week is recommended 1 Fig 6 4 Remove mouthpiece A and lipswitch C from gooseneck B 2 Remove br...

Страница 119: ...d to the next section 7 1 1 Fault Codes and Diagnosis Codes If there is a fault with the system when it is powered up a fault icon A is displayed in the status bar The number inside the triangle indic...

Страница 120: ...ngaged Refer to the chapter Pushing the mobility device in freewheel mode in the user manual of your wheelchair Contact your provider Fault icon Fault description Possible action Right magnetic brake...

Страница 121: ...e when the system comes out of an inhibit or drive lock out when the settings menu is exited when indirect navigation is exited when Rest is exited or on Live Handover OON activation is slightly diffe...

Страница 122: ...ating OON warning the OON overlay is displayed and the seating motions do not operate If the primary input is returned to neutral position the warning clears and the seating motions operate normally U...

Страница 123: ...re range for storage according to ISO 7176 9 40 65 C Operation humidity range according to ISO 7176 9 0 90 RH Degree of protection IPX41 1 IPX4 classification means that the electrical system is prote...

Страница 124: ...Notes...

Страница 125: ...Notes...

Страница 126: ...Notes...

Страница 127: ...www invacarelinx com...

Страница 128: ...lin Tel 353 1 810 7084 Fax 353 1 810 7085 ireland invacare com www invacare ie New Zealand Invacare New Zealand Ltd 4 Westfield Place Mt Wellington 1060 New Zealand Phone 0800 468 222 Fax 0800 807 788...

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