Invacare® ISA™
10 Troubleshooting
10.1 Identifying faults and possible solutions
Symptoms
Faults
Solution
Mast/ Base joint loose
Retighten the Mast / Base connection.
See
4.3 Installing the mast to the base,
Patient lift feels loose
Manual leg spreader mechanism loose
Contact your Invacare provider
Castors/ brakes noisy or stiff
Fluff or debris in bearings
Clean castors from fluff and debris
Castors / brakes are damaged
Contact your Invacare provider
Noisy or dry sound from pivots
Pivots are worn or damaged
Contact your Invacare provider
Electric actuator fails to raise or lower
the boom or legs fail to open or close
when button is pressed
Hand control or actuator connector
loose
Connect hand control or actuator
connector. Ensure connectors are seated
properly and fully connected
Battery low
Charge the battery. See
Emergency stop button is pressed in
Rotate the emergency stop button
clockwise until it pops out
Battery not connected properly to
control unit
Reconnect the battery to the control
unit. See
5.9.2 Optional battery charger,
The connecting terminals are damaged
Contact your Invacare provider
Power cord connected to power outlet
Disconnect power cord from power
outlet
Boom actuator or leg actuator is
damaged
Contact your Invacare provider
Max. load is exceeded
Reduce the load (and the lift will
function normally)
Unusual noise from actuator
Actuator is damaged
Contact your Invacare provider
Boom will not lower when activating
the manual emergency release
Boom requires a minimum weight load
to lower from the uppermost position
Pull down slightly on the boom
The control unit emits a beeping sound
during lifting, and the motor stops
Max. load is exceeded
Reduce the load (and the lift will
function normally)
Battery does not charge
Power cord is not properly connected to
the control unit/and or power outlet
Ensure connectors are seated properly
and fully connected. See
Power cord is damaged
Contact your Invacare provider
Lifting arm can not be adjusted
The red lever on the boom is not
pushed and held upwards
See
5.5 Adjusting the lifting arm to
Lifting arm is already at the maximum
or minimum position
See
5.5 Adjusting the lifting arm to
The adjustment mechanism is damaged
Contact your Invacare provider
Boom is in wrong position
Move the boom to horizontal position.
See
5.3 Raising/Lowering an Electric Lift,
Leg support can not be installed or
adjusted
The release handle not pushed and held
upwards
See
4.6 Installing the leg support, page
The adjustment mechanism is damaged
Contact your Invacare provider
Leg band is clogging the back of the leg
support
Clear the back of the leg support
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